Customer Business Manager, ECommerce, Amazon
About the job
• Serve as the primary sales lead for Amazon, FreshDirect and Misfits; owning the relationship and building strong partnerships with key stakeholders
• Develop, plan & execute strategic selling plans to achieve internal Chobani and La Colombe KPIs including volume, revenue, distribution & share growth goals
• Lead joint business planning with Amazon: set targets, negotiate trade terms and align on assortment, pricing and promotional strategy
• Conduct regular business reviews, analyze performance trends, and translate insights into clear actions plans to drive growth
• Partner with the Commercial team functions to deliver team objectives ensuring excellence in execution of all related activities
• Perform other duties as necessary
Requirements
- Bachelor's degree required
- 5+ years consumer packaged goods experience including Sales and/or Category Management, ideally with eCommerce focus
- Direct experience with Amazon (Vendor Central or Seller Central accounts)
- Highly customer focused with the ability to build and maintain strong relationships
- Self-starter with ability to work in an entrepreneurial, fast-paced and dynamic environment
- Excellent verbal, written and interpersonal communication skills
- Highly organized with the ability to manage multiple projects against deadlines
- Proficient in Microsoft Office
- Travel as needed for key customer meetings/shows and business reviews (25-40% travel required)
🔍 ATS Optimization Keywords
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Hard Skills
- Sales
- Category Management
- eCommerce
- Business Planning
- Performance Analysis
- Strategic Selling
- Negotiation
- Trade Terms
- Promotional Strategy
- Project Management
Soft Skills
- Customer Focus
- Relationship Building
- Self-Starter
- Entrepreneurial Mindset
- Communication
- Organizational Skills
- Interpersonal Skills
- Ability to Manage Multiple Projects
- Adaptability
- Team Collaboration
Certifications & Qualifications
- Bachelor's Degree
