CRM Manager
Permanent
permanent
IT
20 Oct 2025
Mayfair
Verified by Turrior
Content + Source + Freshness • 16 Dec 2025 • 95% confidence
80 / 100
Offer value
Similar to the previous position, it offers commendable salary and a robust opportunity to shape marketing strategies, making it suitable for skilled professionals.
- Salary of up to £60,000
- Opportunity to shape premium menswear marketing strategies
- Significant impact on customer relationship management
Pros
- Competitive salary of up to £60,000
- Influence on developing marketing strategies for brand growth
- Working in an established premium menswear retail context
Cons
- Pressure to deliver successful marketing campaigns
- Requires substantial experience in CRM within the luxury sector
- May involve additional hours during peak marketing seasons
Who it's for
Senior / Management • Office-based in Mayfair, UK
Good fit
- Experienced CRM managers with luxury familiarity
- Candidates passionate about brand management in retail
- Those eager to strategize customer engagement
Not recommended for
- New professionals without relevant experience
- Individuals not interested in the luxury segment
- Candidates preferring less demanding roles in marketing
Motivation fit
Interest in advancing a luxury brand's market presenceDesire to creatively engage customers through marketingAiming for senior-level influence in marketing decisions
Key skills
CRM management and campaign executionCustomer data analysis and strategyCross-channel marketing coordinationLeadership in marketing teams
Score: 80/100 AI verified analysis
About the job
An opportunity has arisen for a CRM & Marketing Manager with 5 years of experience to join a well-established retail store, renowned for outstanding craftsmanship in menswear, especially shirts and ties.
As a CRM & Marketing Manager, you will be responsible for leading and developing the company's global CRM and marketing strategy to enhance customer engagement and brand performance.
This full-time role offers a salary of up to £60,000 and benefits.
You will be responsible for:
? Develop and refine the company's CRM strategy to support business goals.
? Maintain CRM systems and ensure data accuracy across customer touchpoints.
? Create and automate personalised marketing campaigns to boost engagement and conversion.
? Lead global email marketing with a test-and-learn optimisation approach.
? Oversee weekly newsletter and social media content.
? Analyse customer behaviour to guide marketing and business decisions.
? Report regularly on KPIs and campaign performance.
? Drive effective use of customer data across digital and in-store platforms.
? Manage external agencies for paid social, digital, and PR activity.
? Coordinate seasonal marketing calendars and ensure brand consistency.
? Track and enhance website performance to improve customer experience.
What we are looking for:
? Previously worked as a CRM & Marketing Manager, Marketing Manager, CRM Manager, Digital Marketing Manager, Email Marketing Manager, Customer Retention Manager, CRM Executive, Customer Engagement Manager, Senior Marketing Executive, Marketing Specialist, or in a similar role.
? Proven experience of 5 years in CRM management and campaign delivery.
? Experienced in designing, executing, and managing CRM campaigns
? Strong understanding of CRM platforms and marketing automation tools.
? Skilled in using tools such as Google Analytics.
? Ideally have experience within a premium or luxury environment .
? Commercially minded with a good understandi
