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Careers at Solidcore
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Core Crew (Front Desk & Sales) - East Liberty, PA

13 Apr 2023
Pittsburgh, PA, USA
Verified by Turrior

Content + Source + Freshness • 12 Dec 2025 • 95% confidence

68 / 100

Offer value

The role offers a reasonable entry-level opportunity with flexible hours in the fitness industry, yet lacks substantial compensation and growth prospects.

  • Base hourly pay: $12/hour, plus sales commission
  • Flexible part-time hours to enhance work-life balance
  • Sales experience beneficial for higher earnings
Pros
  • Flexible part-time hours suitable for students or secondary income
  • Opportunity to work in a supportive fitness community
  • Sales commissions available for motivated individuals
Cons
  • Base pay of $12/hour is below industry average
  • Limited career advancement opportunities
  • Part-time nature may not guarantee consistent hours

Who it's for

Entry-level • Part-time, in-person

Good fit
  • Energetic individuals wanting part-time roles
  • Candidates interested in fitness sales
  • People who enjoy customer interaction
Not recommended for
  • Those looking for significant career development
  • Individuals dissatisfied with lower starting pay
  • Candidates seeking fully remote opportunities

Motivation fit

Desire to engage in a community-oriented environmentInterest in fitness and wellness promotionsWillingness to start in a junior role with potential for growth

Key skills

Customer serviceSales abilityBasic administrative skillsInterpersonal communication
Score: 68/100 AI verified analysis

About the job

[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.

[solidcore] is looking for an energetic, outgoing, and personable individual to join our East Liberty Core Crew team, providing front desk, administrative, and sales support to the Area Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.

Roles and Responsibilities

  • Perform routine client-facing system tasks, including new account set-up, scheduling / canceling / rebooking classes, package purchases, and other general account needs as requested
  • Tour prospective clients through the facility, explain the [solidcore] workout in detail (including the science), and demo the workout
  • Regularly interact with clients and obtain, assess, and address information on client needs, expectations and levels of satisfaction; and respond to client requests and concerns promptly and effectively
  • Maintain product knowledge for all studio retail operations, including class packages, apparel, and promotions
  • Be of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed
  • Assist the Area Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed
  • Notify Area Manager and/or member of the studio management team of any employee or client complaints or grievances, and assist the Area Manager to respond appropriately
  • Quickly address any maintenance or equipment issues that are visible to clients
  • Communicate with studio leads via axel, phone, and email to generate sales
  • Follow up with client lists in axel to meet monthly sales quota
  • Respond to client emails
  • Responsible for alerting coaches about client milestones and setting up the keychain and board for celebration

Required Skills and Experience

  • High school education, some college preferred
  • 1 year sales experience preferred
  • MBO experience preferred
  • Excellent interpersonal and communication skills
  • Outstanding customer service skillsStrong organizational skills
  • Careful attention to detail
  • Must be willing to initiate tasks and perform duties without direction
  • Ability to stand for long durations of timeAbility to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours
  • Passion for fitness, wellness, and the [solidcore] brand
  • Ability to lift up to 30 pounds and walk through all areas of the studio

Compensation & Benefits

  • $12/hour plus opportunities to earn sales commission
  • Free drop in classes
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well.

At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it’s who we are and we are dedicated to promoting a welcoming environment for all. You can visit our website here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.

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