Consulting Account Management
About the job
The Services Account Executive (SAE) role represents Unified Support and Consulting Services across all stages of the sales framework, acting as a trusted advisor who partners with Sales and Service Delivery to accelerate cloud growth, drive AI transformation, and deliver measurable customer outcomes. The remit spans aligning services to customer goals, embedding services insights into account planning and transformation efforts, engaging early to protect and grow the Unified base, achieving renewal rate targets, landing Enhanced Solutions with every product sale, selling consulting engagements and new Unified deals, co-creating transformation plans with full account teams, and supporting MACC planning and execution milestones. The role owns the full sales cycle—from lead generation and qualification to deal closure—leveraging digital channels to uncover opportunities, collaborating via a One Microsoft approach, increasing Unified penetration through strategic alignment, and identifying and selling Industry Cloud solutions, including the Unified Mission Critical Portfolio and Security Services, to solve customer challenges and drive cloud consumption through sold projects and programs while achieving quarterly and full-year sales targets.
