Client Services Officer
Full Time
full time
$50,000 - $70,000/year
Recruiting
1 Oct 2024
Verified by Turrior
Content + Source + Freshness • 13 Dec 2025 • 95% confidence
75 / 100
Offer value
Moderate value level due to a competitive salary range and good benefits, but a basic entry-level role with no advanced growth opportunities outlined.
- Salary range of $50,000-$70,000/year.
- Includes medical, dental, and vision insurance.
- Bilingual candidates preferred, providing niche opportunities.
Pros
- Benefits starting on the 31st day of employment.
- Opportunity to work in a hybrid model with flexible scheduling.
- Solid entry point into commercial banking.
Cons
- Entry-level position may not appeal to experienced candidates.
- Limited scope for advancement within the role.
- Potentially high pressure in managing client expectations.
Who it's for
Entry-level • Hybrid
Good fit
- Recent grads or entry-level job seekers.
- Individuals fluent in Hebrew seeking banking roles.
- Candidates motivated by customer interaction.
Not recommended for
- Established banking professionals looking for senior roles.
- Applicants seeking diverse job duties outside client service.
- Individuals not comfortable in client-facing roles.
Motivation fit
Desire to develop basic banking skills and customer service expertise.Interest in building relationships with clients.Eagerness to work in a structured banking environment.
Key skills
Customer serviceUnderstanding of banking transactionsOrganizational skillsBilingual communication
Score: 75/100 AI verified analysis
About the job
Title: Client Experience OfficerCompany: Large Commercial Bank Location: NYC (HYBRID 4 days a week on site) Salary: $50,000-$70,000
Job Description A large banking client is looking for an Client Experience Officer to join the Operations group supporting their commercial clients. This team supports all commercial banking clients for onboarding, implementation and servicing of their banking accounts.
As a Client Experience Officer, this person will be responsible for servicing banking clients for all client onboarding, transaction requests, account updates and maintenance, and additional administrative support. These incoming transactional and administrative requests will be sent to the Client Services team to then forward along to internal teams with the proper instructions and documentation to be processed.
Daily, the Client Service office will be monitoring the clients banking activity, balance information, as well as internal databases to keep up to date on each client. Each Client Service Officer will be dedicated to a portfolio or set of clients that have been brought into the bank from Relationship Managers. They will continue to develop the relationships with these clients through understanding the client's needs and how the bank can serve them from a transactional and system perspective. They will partner with the Relationship Managers to service their clients cohesively.
The ideal candidate will have a strong eagerness to understanding banking operations and systems, in addition to an ability to provide top tier customer service to their clients daily. They will be knowledgeable about the banking capabilities and technologies available to their clients in order to understand and anticipate a client’s financial needs.
REQUIRED SKILLS AND EXPERIENCE:- 1+ year of experience within Commercial Banking- Strong customer service skills- Knowledge of banking transactions (ACH, Wire Transfer, Stop Payments, Overdrafts, Positive Pay, etc)- Experience within Commercial Banking-Desire to build relationships and ensure client satisfaction- Fluent in Hebrew
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
