Client Service Delivery Manager
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
Offer value
Moderate to high value due to strong employer brand, competitive compensation, and opportunities to influence fund administration operations.
- Strong employer brand with a global presence.
- Competitive compensation aligned with industry standards.
- Good career advancement opportunities in fund administration.
Pros
- Opportunity to engage with a large global client base and complex fund structures.
- Potential for career advancement in a fast-growing company.
- Engagement in diverse and impactful projects.
Cons
- Position requires extensive experience (minimum 5 years) which may limit candidates.
- Fast-paced environment may lead to work-life balance challenges.
- Dependence on regulatory changes might affect operational processes.
Who it's for
Mid to Senior • Office-based
Good fit
- Fund administration professionals with client engagement expertise.
- Experienced individuals looking for impactful roles in finance.
- Candidates seeking to work with diverse fund types.
Not recommended for
- Entry-level candidates or those without relevant experience.
- Individuals desiring fully remote working conditions.
- Those who prefer minimal client engagement.
Motivation fit
Key skills
About the job
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
We're currently looking for a Client Service Delivery Manager to support our growing operations in the Fund Administration department. This is a permanent role based in Luxembourg and comes with a favourable salary and benefits package.
If you were already in this Client Service Delivery Manager role, here are some of the areas you would have been working in this week:
- Review of Net Asset Valuation (NAV) files for a variety of Open Ended fund structures, ensuring their accuracy and compliance with Apex procedures
- Undertaking full responsibility of a client relationship regarding accounting deliverables, supported by the Manager
- Liaising with clients confidently and knowledgeably, proactively solving issues and responding to inquiries from client onboarding through the life of the Fund
- Arranging the production of accounting deliverables for a diverse portfolio of the company's clients (SIF, SICAR, UCITS and RAIF maintained under LUX GAAP) supported by Fund Accountants
- Preparing and/or assisting the operational teams in the preparation of complex calculations in accordance with the fund documentation
To apply for this Client Service Delivery Manager role, your soft skills, expertise and experience should include:
- At least 5 years of relevant professional experience in Fund Administration in Luxembourg, preferably gained in a PFS, Accounting companies or the Big 4
- Ability to manage and support more junior team
- Knowledge of the legal structures in Luxembourg
- Ability to multi-task, well organised and meet deadlines in a busy work environment
- Excellent numeracy, analytical and organisational skills. Good communication skills both internally and externally are a must
- Working knowledge of Paxus and/or Geneva is considered an advantage
- Fluency in English is a requirement. Any other language skills can be considered an advantage
If you’re looking to impact and create change positively, you'll be rewarded with an excellent salary and benefits package for your inclusive and committed approach. Benefits:
- As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working
- Our people are our greatest asset, and we invest in talent development
- Join our global network, and you will benefit from education support, sponsorship and in-house training programs.
Don't hesitate to get in touch with our Apex Group team today to apply and register your interest for this full-time Client Service Delivery Manager position in Luxembourg. We're looking forward to meeting you.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
