Chief of Staff
About the job
Snapdocs is a rapidly growing company that is disrupting the residential mortgage market, bringing scalable and sophisticated software to a pillar of the US economy that still relies on fax machines and manila envelopes. Today, 20% of real estate transactions are processed through our platform. Our products rely on carefully designed workflows, AI-based automations, and empathetic user experiences to deliver best-in-class customer experiences. We are backed by investors like Sequoia, Y Combinator, and F-Prime.
We are an innovative team. As we expand our product offering to serve more customers in more ways, we need to grow our team with smart, hungry, and curious people. That’s where you come in…
The Role
The Chief of Staff is a strategic partner to the CEO, responsible for maximizing leadership effectiveness, driving operational efficiency, and helping scale Snapdocs through its next phase of growth. This role is designed for a highly analytical, execution-oriented leader who thrives in fast-paced environments and aspires to a senior leadership or founder role in the future.
Key Responsibilities:
- Optimize CEO Productivity: Prioritize, refine, and clarify information for the CEO, ensuring focus on high-leverage activities. Manage and streamline workflows to increase efficiency.
- Strategic & Corporate Development: Conduct research, develop strategic insights, and support corporate development efforts, including partnerships, financing, and potential liquidity events.
- Operational Execution & Problem Solving: Act as an extension of the CEO, identifying and resolving operational challenges across the company. Manage cross-functional initiatives to enhance execution and outcomes.
- Company Operating System: Support and improve executive decision-making processes. Lead key internal events such as executive offsites, board meetings, and all-hands meetings. Ensure alignment and accountability across teams.
- Data & Performance Monitoring: Develop and maintain a real-time dashboard of key company metrics. Provide data-driven insights to the CEO and leadership team.
- Stakeholder Communication & Representation: Prepare the CEO for critical meetings with investors, customers, and partners. Represent the CEO in meetings when needed and facilitate effective executive communication.
What We’re Looking For:
- 7+ years in business leadership, consulting, startups, or similarly high-impact environments
- Quantitative, highly strategic, and financially literate, with strong analytical and problem-solving skills
- Clear, compelling communicator (written and verbal) who knows how to make a pitch and influence across levels
- Proven ability to drive execution, manage cross-functional initiatives, and thrive in fast-paced, high-growth settings
- Self-starter who is comfortable working closely with the CEO and executive team on strategy, scaling, and measuring what matters
- Sees this role as a springboard to a leadership role at Snapdocs or to become a founder.
- Has a passion for the economics and market dynamics of residential real estate and its impact on our society at large.
This role will be hard, with significant demands and an opportunity to learn by doing. The upside—both financial and in experience—could be enormous
If you are located in the SF Bay Area, NYC, or Seattle Metro area, the salary range for this role is $168,000.00 - $210,000.00. For all other locations, the range is $147,000.00 - $184,000.00. The range displayed on each job posting reflects the target for new hire salaries for the position in this location. Within the range, individual pay is based on the successful candidate’s experience and qualifications.
Snapdocs strongly values diversity and drive. We want to work with people of different backgrounds and different paths in life, and we trust our team to make smart decisions. This means we value independent work as well as collaboration.
Our benefits include (but are not limited to):
- Excellent health, dental, and vision benefits
- 401(k) with up to 4% company match
- 16 weeks paid parental leave (regardless of gender)
- Flexible time off policy
- Flexible spending account for healthcare and dependent care
- Life and disability insurance
Snapdocs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
California residents applying for positions at Snapdocs are subject to our candidate privacy policy. (www.snapdocs.com/california-candidate-privacy)
