Business Analyst
Content + Source + Freshness • 16 Dec 2025 • 95% confidence
Offer value
Promising opportunity in a fast-growing startup with a focus on healthcare technology and significant room for impact and growth.
- Ability to contribute to impactful healthcare projects
- Growth potential in a fast-paced startup culture
- Engagement in strategic decision-making from day one
Pros
- High potential for impact in healthcare communication
- Collaborative startup culture with exposure to decision-making
- Opportunities for professional development in a tech-driven space
Cons
- Startup environment may come with inherent instability
- Potential high-pressure scenarios in a fast-paced setting
- Healthcare compliance focus may require specialized knowledge
Who it's for
Mid-level • Hybrid work possible
Good fit
- Mid-level analysts with healthcare interests
- Professionals eager for impactful projects
- Candidates comfortable in flexible work environments
Not recommended for
- Those preferring structured corporate roles
- Individuals lacking healthcare domain experience
- Candidates who shy away from high-pressure situations
Motivation fit
Key skills
About the job
Role Overview
Business Analyst
As a Business Analyst at Hello Patient, you'll bridge the gap between business needs and technical solutions, driving product and process improvements for Mia, our AI assistant for healthcare practices.
You're a key driver for customer adoption, presenting data-driven insights and actionable recommendations to leadership, guiding strategic decision-making to generate efficiencies and profitability.
You'll operate in a hyper-growth, compliance-critical environment, ensuring our solutions deliver measurable value to clinic staff, patients, and operational teams.
Location: Austin, TX or Los Angeles, CA
Reports to: GM of Operations
Type: Full-time, exempt
Key Responsibilities
Data Analysis & Business Intelligence. Analyze usage patterns, performance metrics, and operational data to measure product effectiveness and ROI. Build dashboards and reports that track KPIs, system adoption, and business outcomes for internal and external stakeholders.
Stakeholder Management & Communication. Serve as the liaison between business stakeholders and technical teams. Facilitate requirements workshops, present findings and recommendations, and ensure alignment across product, engineering, operations, and customer success teams.
Compliance & Healthcare Domain Expertise. Work within HIPAA and SOC-2 frameworks to ensure solutions meet regulatory requirements. Understand healthcare data standards (FHIR, HL7) and EHR/PM system workflows to inform integration strategies and product decisions.
Qualifications
Must-Haves
2-5 years professional experience as a Business Analyst, Product Analyst, or similar role
Experience with SQL and data analysis tools to extract insights and validate solutions
Experience with business intelligence tools (Metabase, Tableau, Looker, Power BI)
Strong organizational skills and ability to manage multiple projects simultaneously
Nice-to-Haves
Experience in healthcare technology, digital health, or other regulated industries
Familiarity with healthcare data standards (FHIR, HL7, EDI) and EHR/PM systems
Technical understanding of APIs, system integrations, and software development lifecycle
Why You’ll Love Working Here
Real Impact – Help healthcare teams cut hours of admin work and focus more on patient care.
Early-Stage Ownership – Join a well-funded startup where you’ll own meaningful projects from day one.
Agency to Drive Outcomes – You’ll have the freedom to make decisions, move fast, and see your work directly shape results.
Collaborative Team Environment – Work alongside founders who’ve scaled healthcare products and infrastructure nationally.
Values-Driven Culture – We operate with empathy, trust, and curiosity in every decision.
Great Benefits – Competitive pay, equity, PTO, and comprehensive health, dental, and vision insurance.
Fast Growth – Build category-defining technology and grow your skills quickly in a high-impact environment.
