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Careers at 12 Matcha
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Barista

Full Time
full time
$18 - $22/hr
Hospitality
29 Apr 2025
New York
Verified by Turrior

Content + Source + Freshness • 13 Feb 2026 • 95% confidence

80 / 100

Offer value

High value role offering competitive hourly rates, a strong emphasis on quality service and craftsmanship, and potential for personal growth.

  • Starting hourly rate of $18-$22 plus tips
  • Emphasis on exceptional customer service
  • Opportunities for personal and professional growth
Pros
  • Competitive hourly rate with tips potential.
  • Strong brand values emphasizing quality and service.
  • Opportunity to develop customer service and hospitality skills.
Cons
  • Physical demands may be taxing in a fast-paced environment.
  • Expectations for superior customer interactions can add pressure.
  • Lack of upward mobility within the hospitality framework.

Who it's for

Entry to Mid-Level • On-site

Good fit
  • Hospitality professionals with food and beverage experience
  • Individuals comfortable in dynamic service roles
  • Candidates who value quality and craftsmanship in their work
Not recommended for
  • Individuals who prefer low-key work environments
  • Those uncomfortable with hospitality duties
  • Candidates seeking rigid schedule jobs

Motivation fit

Desire to represent a high-end brandInterest in providing excellent customer experiencesWillingness to work collaboratively in a team

Key skills

Customer service and hospitality skillsAbility to handle multiple priorities efficientlyUnderstanding of food and beverage service standards
Score: 80/100 AI verified analysis

About the job

Barista – 12 Matcha

At 12 Matcha, we believe excellence is a craft — one that shows up in every bowl we whisk, every cup we serve, and every connection we make with our guests.
Rooted in tradition yet elevated by modern hospitality, 12 Matcha offers a refined matcha experience inspired by centuries of Japanese craftsmanship. We are more than a cafe; we are a destination for those who appreciate quality, authenticity, and thoughtful service.

We are growing our team and seeking passionate baristas who embody the spirit of hospitality, excellence, and care.

Who You Are:

  • You have a minimum of 2 years of hospitality experience, preferably in food & beverage.
  • You are passionate about hospitality and proud to represent a high-end brand.
  • You naturally create an environment where every guest feels seen, valued, and welcomed.
  • You thrive in a fast-paced environment without sacrificing attention to detail.
  • You are polished, well-groomed, and understand that presentation is part of the guest experience.
  • You are collaborative, dependable, and bring a team-first mindset.
  • You handle multiple priorities with grace, professionalism, and efficiency.

Your Role:

  • Serve as a brand ambassador, delivering a matcha experience that is consistent, elegant, and memorable.
  • Prepare and serve matcha drinks according to 12 Matcha’s standards of quality, precision, and presentation.
  • Greet and serve customers with precision, warmth, and professionalism, including assisting with transactions at the register – every guest interaction matters. 
  • Work closely with your team to maintain a seamless, high-functioning operation.
  • Steward the quality of our offerings — from the drinks we prepare to the cleanliness and ambiance of the cafe.
  • Maintain impeccable personal and café presentation standards, paying attention to all sensory elements — appearance, sound, and atmosphere.
  • Build respectful relationships with guests, colleagues, vendors, and the broader community.
  • Represent 12 Matcha beyond the café through your professional presence and knowledge. 

What We Value:

  • Craftsmanship: Care and precision in every action.
  • Authenticity: A genuine passion for the product and the guest experience.
  • Elegance: Polished presence and thoughtful service.
  • Teamwork: Strong collaboration and a spirit of support.
  • Pride: In yourself, your work, and the brand you represent.

Compensation:

  • Starting Hourly Rate: $18–$22 per hour, based on experience and skills, plus tips.
  • Training Rate: $16.50 per hour during the training period (approximately 2 weeks).

Benefits:

  • 10 days of Paid Time Off (5 days of sick leave + 5 days of vacation)
  • Health Benefits (Medical, Dental, and Vision Insurance)
  • Company Discount on all products
  • Family Meal


If you are passionate about high-quality service and want to be part of a growing, thoughtful brand, we would love to meet you.

12 Matcha is an Equal Opportunity Employer

 

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