Account Manager-Shanghai
5 Oct 2025
Verified by Turrior
Content + Source + Freshness • 17 Dec 2025 • 95% confidence
70 / 100
Offer value
Review indicates a moderately attractive role with potential for work-life balance, but also requires intensive customer relationship management.
- Engagement with a global leader in cloud services.
- Focus on relationship management is key.
- Moderate expectations for work-life balance.
Pros
- Possibility to work with a global brand.
- Strengthening relationships with key clients.
- Opportunities for personal brand growth in cloud services.
Cons
- High expectations for customer success management.
- May require extensive travel to meet clients.
- Intensive reporting and monitoring of metrics.
Who it's for
Mid-level • On-site with potential remote flexibility
Good fit
- B2B account management professionals.
- Individuals skilled in building client relationships.
- Candidates with a tech-savvy mindset.
Not recommended for
- Fresh graduates without practical experience.
- Those seeking purely remote roles.
- Candidates lacking tech knowledge.
Motivation fit
Desire to build long-term customer relationships.Interest in the technology and cloud services sector.Willingness to engage in strategic business development.
Key skills
Account managementCustomer relationship managementSales strategy developmentPerformance monitoring
Score: 70/100 AI verified analysis
About the job
Are you passionate about driving customer success and building long-term relationships that deliver real business impact?
Are you ready to shape how companies use cloud and software solutions?
SoftwareOne is a global leader in cloud and software services. We’re hiring an Account Manager in Shanghai to build strong client relationships and drive business growth through innovative technology solutions.
Key responsibilities:
- Customer Relationship Management: Build and maintain trusted relationships with key stakeholders and executive sponsors, serving as the primary point of contact for all account-related matters.
- Business Development & Growth: Identify and pursue new opportunities to expand our customer base, acquire new logos, and strengthen market presence.
- Account Strategy & Planning: Develop and implement comprehensive account strategies with clear short-, mid-, and long-term goals focused on growth, retention, and profitability.
- Solution Delivery & Customer Experience: Ensure timely and successful delivery of solutions while taking ownership of the overall customer experience and day-to-day service excellence.
- Internal Collaboration & Team Enablement: Cultivate strong internal partnerships to drive effective collaboration and execution of sales strategies across teams.
- Performance Monitoring & Value Communication: Track and forecast account metrics, KPIs, and financial data while articulating business value and showcasing outcomes achieved through advisory, delivery, and managed services.
