Bilingual German & English Technical Support Position for Software Account
Callnovo is a professional Contact Center with over 20 years experience in this industry. We are currently seeking an experienced customer service representative who can speak fluent German and English. This is a long-term and stable position with potential career growth opportunity.
Key responsibilities
Provide excellent customer support via multi-channels, including inbound calls and callbacks. Real-time online chat, email Collect customer's feedback to the management team to optimize our service process
Skills & Qualifications
B2+ level in both German & English At least 2 years of customer service experience, with technical support experience will be a plus Must have experience in multiple channels Willing to follow team's KPI request Strong learning ability Stable and dedicate
Benefits
International opportunity
