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Callnovo

Bilingual German & English Technical Support Position for Software Account

Customer Service
$1000/mo
remote
Full-time
19 Feb 2025

About the job

Callnovo is a professional Contact Center with over 20 years experience in this industry. We are currently seeking an experienced customer service representative who can speak fluent German and English. This is a long-term and stable position with potential career growth opportunity.

Key responsibilities

Provide excellent customer support via multi-channels, including inbound calls and callbacks. Real-time online chat, email Collect customer's feedback to the management team to optimize our service process

Skills & Qualifications

B2+ level in both German & English At least 2 years of customer service experience, with technical support experience will be a plus Must have experience in multiple channels Willing to follow team's KPI request Strong learning ability Stable and dedicate

Benefits

International opportunity

Logotype of Callnovo
Callnovo
Callnovo Contact Center ® is a renowned 20-year-tenured call center outsourcing provider and leader in AI customer service/AI technical support innovation. We provide multilingual, multicultural, omnichannel outsourced operations and state-of-the-art CRM technology solutions via frontrunning AI innovation. Our professional, tailorable contact center solutions secure high-quality global customer engagement that brings grand dividends, leading to enhanced, long-term growth & success, supporting your global business' ambitions of a long-term brand legacy.
Location
Toronto, Toronto
Founded year
2004
Team size
10
Website
https://callnovo.com/
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