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Careers at Abdulla Al Masaood and Sons Group (AMS Group)
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Travel Consultant

Full Time
full-time
9 Feb 2025
Dubai
Verified by Turrior

Content + Source + Freshness • 11 Dec 2025 • 95% confidence

78 / 100

Offer value

High value due to competitive benefits, strong market relevance in travel, and established training opportunities.

  • Strong industry presence and reputation
  • Room for career development in travel consulting
  • Comprehensive training provided
  • Sales-driven environment
Pros
  • Strong company reputation in the travel sector
  • Opportunity to develop extensive client management skills
  • Ongoing training and professional development provided
Cons
  • High pressure to meet sales targets
  • Potentially long and irregular hours during peak travel seasons
  • Limited scope for remote work within an onsite environment

Who it's for

Mid-level • Onsite

Good fit
  • Mid-level travel consultants
  • Individuals passionate about customer service in travel
  • Candidates knowledgeable in booking and travel regulations
Not recommended for
  • Entry-level job seekers without relevant experience
  • Those looking for remote or flexible work
  • Individuals uncomfortable with sales targets

Motivation fit

Desire to engage with clients and create travel experiencesInterest in keeping abreast of travel trends and regulationsCommitment to delivering exceptional customer service

Key skills

Customer service and salesTravel planning and bookingKnowledge of visa processesProficiency in travel booking systems
Score: 78/100 AI verified analysis

About the job

Job Description:

Role Overview

As a Travel Consultant, you will be responsible for planning, organizing, and booking customized travel services for both domestic and international clients. As part of our Advanced Travel & Tourism team in Dubai, youll work in an ONSITE environment focused on providing seamless end-to-end travel experiences. Your expertise will ensure every detail from flights and accommodation to visa processing and bespoke itineraries is managed with care and professionalism. A strong command of travel booking systems, customer service excellence, and up-to-date industry knowledge are vital for success in this role.

Responsibilities

  • Consult with clients to understand their travel preferences, budgets, and special requirements.
  • Organize comprehensive travel packages including flights, hotels, transportation, activities, and visas.
  • Book tickets, manage reservations, and process payments through booking software platforms.
  • Customize travel itineraries to suit individual client needs and preferences.
  • Stay current on travel trends, visa regulations, pricing, weather, and destination insights.
  • Provide prompt support to clients before, during, and after travel to ensure satisfaction.
  • Achieve monthly sales and revenue targets via upselling and cross-selling of travel services.
  • Maintain travel documentation, update sales reports, and manage client databases.
  • Foster relationships with service providers such as airlines, hotels, and tour operators.
  • Assist the marketing team in creating and distributing travel promotions and flyers.

Must Have Requirements

  • Bachelor’s Degree in Tourism, Hospitality, Business, or a related field.
  • Minimum 3+ years of experience as a Travel Consultant (corporate and/or leisure).
  • Proficiency in travel booking systems such as Amadeus, Galileo, or equivalent.
  • In-depth knowledge of UAE and international visa processing requirements.
  • Strong working knowledge of MS Office and basic operating systems.
  • Excellent organizational, time management, and multitasking abilities.
  • Outstanding customer service, sales, and negotiation skills.
  • Fluent in English; additional language proficiency is a plus.

Nice To Have Requirements

  • IATA, UFTAA, or other recognized travel industry certifications.
  • Familiarity with specialized travel industry software or financial tools for travel accounting.
  • Experience in designing engaging travel marketing materials.
  • Awareness of both regional and global travel trends and emerging destinations.

Requirements:

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