KEY PERFORMANCE AREAS

• Customer service & sales support
• Build strong relationships with customers
• Managing your sales budget and gross margins
• Attending to customer complaints
• Respond to customers technical service requests, troubleshooting technical issues and identifying the fault, ensuring root cause is fixed
• Preventative maintenance programmes and visiting customers to do audits on their equipment
• Identification and achievement of measurable technical and process developments and improvements.
• Liaise between customer, planning and internal sales to ensure accurate forecasting
• To really understands the customer’s business and provide them with wide range of available solutions. QUALIFICATIONS
• Engineering Degree (BTech or BSc Mechanical or Electrical/ Mechatronics only)

• Previous sales experience in a technical sales role