Technical Account Manager
About the job
Technical Account Manager
- Account Management
- London
Description
WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports’ platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms.
Why WSC Sports:
You'll work in an exciting environment alongside some of the most innovative people in the industry, using cutting-edge tools and technologies. At WSC Sports, you have the opportunity to directly influence the products and solutions used by our clients worldwide, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN - and that's just the beginning of what we have to offer! Join us and be a part of the best tech team as we Fuel The Fandom.
What You'll Do:
- Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions.
- Running SQL queries and looking at code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine.
- Technical subject matter expert for WSC Sports platform during customer calls and presentations.
- Maintain ongoing technical discussions with the customer across all levels.
- Work with Product and R&D teams to capture and articulate customer and prospect special integration needs.
Requirements
What You'll Need:
- Proven ability to collaborate with key functional teams, in a particular product, customer success, and R&D teams.
- It is important that you have a technical mindset, allowing you to tackle complex web, API, and architecture problems, heavy client-facing experience.
- Be able to read basic code to identify issues (not fixing).
- Strong writing and understanding of SQL.
- Availability during weekends.
- Willing to travel.
Bonus Points:
- Engineering or Computer Science degree/experience.
- Video/streaming knowledge.
- Passionate about Sports.
