Technical Account Manager - US
Full Time
full-time
11 Nov 2025
Verified by Turrior
Content + Source + Freshness • 18 Dec 2025 • 95% confidence
85 / 100
Offer value
High value due to strong market presence, emphasis on technical expertise, and opportunities for professional development.
- Role at a leading tech firm in cloud management
- Key influencer in ensuring customer success
- Significant opportunities for technical and sales skill growth
- Requires experience in technical account management
Pros
- Position in a cutting-edge technology company
- Ability to influence customer success and product delivery
- Growth potential with venture-backed support
Cons
- May require technical knowledge not related to previous roles
- Challenges in understanding diverse customer needs
- Performance pressure to deliver on customer engagement
Who it's for
Mid to Senior • Remote
Good fit
- Technical account managers looking for new challenges
- Professionals with a mix of technical and sales abilities
- Individuals interested in customer engagement roles
Not recommended for
- Entry-level tech professionals looking for training
- Candidates uncomfortable with technical discussions
- People wanting purely administrative roles
Motivation fit
Passion for cloud technologies and customer successDesire to work in a fast-paced, innovative environmentInterest in developing both sales and technical expertise
Key skills
Technical account managementCustomer relationship buildingCloud resource knowledgeSales support
Score: 85/100 AI verified analysis
About the job
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps’ platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand.The ScaleOps platform dynamically manages the application’s resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process.With well over $80 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.We’re looking for a Technical Account Manager to be on the front lines, working closely with our customers and prospects, providing them with technical support, and serving as a trusted advisor. You will work with our sales, product, and engineering teams to help customers understand the value of the ScaleOps platform from a technical and business perspective.What You Will Be Doing:Engage with customers to ensure their success.Partner with the sales team to drive our customer's journey, build technical wins, and grow championsDevelop a deep understanding of customers’ goals and objectives and articulate how our offerings address their needs.Create and own value-based relationships at all levels in customer organizations.Actively participate in all phases of planning and execution, from initial discovery to the technical win.Develop and maintain a deep understanding of the ScaleOps product to demonstrate the value of our offering in sales meetings and at events such as meetups and conferences.Advise the sales team on effective ways of positioning the ScaleOps product.Onboard, educate, enable our partners, and support them in sales cycles.Deepen both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by ScaleOps.
