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Technical Account Manager

Full Time
full time
14 Apr 2024
Verified by Turrior

Content + Source + Freshness • 13 Dec 2025 • 95% confidence

78 / 100

Offer value

Favorable offer with potential for career advancement in technical account management, though requiring specific technical expertise.

  • Growth potential in account management within technical fields
  • Involvement in diverse projects and client management
  • Requires relevant technical skills and experience
  • Possibly demanding schedule with client deadlines
Pros
  • Potential for career growth through client relationship management
  • Opportunities to work on diverse technical projects
  • Role involves leadership of technical teams
Cons
  • Requires specific technical skills in software development
  • May involve high stress due to client expectations
  • Possibly limited work-life balance given the nature of technical projects

Who it's for

Mid-level / Technical Specialist • Full-time, In-office

Good fit
  • Technical professionals interested in client management
  • Candidates with experience in software development
  • Individuals skilled in project management and team leadership
Not recommended for
  • Non-technical candidates or fresh graduates
  • Those seeking relaxed and low-pressure job environments
  • Individuals not interested in client-facing work

Motivation fit

Desire to enhance client satisfaction through technical solutionsInterest in managing and leading technical projectsCommitment to problem-solving and team management

Key skills

Technical project managementClient communicationTask delegationSoftware development knowledge
Score: 78/100 AI verified analysis

About the job

In the technical account manager role, you will play a major part in the pre-sales and post-sales process. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the generation of sales leads and retention of clients.

Required skills and qualifications :

  • Technical background (web/software development)
  • Excellent communication and interpersonal skills
  • Strong team management skills
  • Ability to work under pressure and apply problem-solving skills
  • Excellent English, written and spoken - Knowledge of sales software

Responsibilities :

  • Have briefing meetings for new projects and communicate the project's requirements to the team
  • Assign tasks to the technical team and report to the client on each milestone
  • Plan the project's tasks, milestones, and timeframes
  • Follow up with the technical team on daily tasks
  • Ensure deadlines are being met
  • Have frequent meetings with existing clients
  • Build strong relationships with our clients and ensure satisfaction
  • Evaluate the clients' needs and fulfill requests in a timely manner and at the requested quality

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