Team Member: Front of House
Content + Source + Freshness • 27 Feb 2026 • 95% confidence
Offer value
Desirable position for those focused on customer interaction and teamwork, but not ideal for those seeking less demanding roles.
- Flexibility in scheduling promotes work-life balance
- Hands-on training fosters career development
- Supportive team culture values employee satisfaction
Pros
- Opportunities for hands-on training and cross-role advancements
- Supportive team environment focused on employee engagement
- Flexible employment hours catering to diverse lifestyles
Cons
- Work can be physically demanding and fast-paced
- Lower pay scale may deter experienced staff
- Expectations for emotional engagement with customers may be challenging
Who it's for
Entry-level • On-site
Good fit
- Customer service enthusiasts seeking job experience
- Individuals looking for flexible or part-time work
- Job seekers eager to develop skills in fast-paced environments
Not recommended for
- Experienced staff looking for higher-level positions
- People who avoid physically demanding jobs
- Candidates preferring less customer interaction
Motivation fit
Key skills
About the job
For over 30 years, Smithfield’s Chicken ‘N Bar-B-Q, has focused on creating an enjoyable dining experience for our customers. We offer a fast-paced and rewarding work environment with extensive hands-on training, and a performance-based career advancement program. At Smithfield’s Chicken ‘N Bar-B-Q, we strive to be the best host. From the moment you walk through the door, you are our guest. Our staff personally delivers hot and fresh food right to your table, refills your drink, and even takes care of discarding your trash. Our goal is for you to relax and enjoy the experience. There are currently 30 locations stretching from the NC coast to the Piedmont with plans of expansion. This would not be possible without our loyal customers. The potential for growth with our team is exponential.
Requirements/Responsibilities
We are looking for applicants who exhibit the following qualities:
* Consistency and Reliability
* Cheerful and Positive Attitude
* Values Teamwork
* Loves Serving and Helping Others
* Have a passion for Excellence
Applicants must be able to:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Use approved Hospitality language
* Bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 40 pounds.
This role is focused on customer service positions in our front service line and may include training in food production roles in the kitchen.
Team Member position is generally offered as full time or part time restaurant job.
Prior experience as customer service, cashier, associate, restaurant crew member, team member or other restaurant job experience is not required but is preferred.
