Supervisor / Shift Lead / Crew Lead
Content + Source + Freshness • 27 Feb 2026 • 95% confidence
Offer value
High value offering driven by opportunities for leadership in a reputable brand along with flexible work options, appealing to both seasoned and aspiring leaders.
- Part-time and full-time roles available for flexible scheduling.
- Opportunity to lead teams in a respected franchise.
- Potential for future advancement in restaurant management.
Pros
- Flexibility between part-time and full-time roles.
- Possibility to enhance management skills in a respected franchise.
- Strong potential for career growth in a widely recognized brand.
Cons
- Knowledge of restaurant or supervisory experience preferred, may limit candidate pool.
- Busy shifts can lead to stressful work conditions.
- Salary specifics not disclosed in job posting.
Who it's for
Mid-level / Leadership • Part-time or full-time
Good fit
- Experienced individuals seeking leadership roles.
- Candidates passionate about customer service in restaurant settings.
- Professionals looking to advance in the food service industry.
Not recommended for
- Newcomers without supervisory skills.
- Individuals looking for low-pressure roles.
- Those who prefer to work in non-customer-centered environments.
Motivation fit
Key skills
About the job
Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. Prior experience a plus.
Requirements/Responsibilities
Supervisor / Shift Lead / Crew Lead / Team Lead Requirements:
- Ability to effectively communicate
- Ability to manage others
- Previous restaurant experience
- Ability to speak and read English fluently
- Dunkin Donuts/Coffee shop/QSR experience a plus
Responsibilities:
- Assist with Cashier functions including cash outs and making change
- Ensure the cleanliness of the restaurant and delegate side work tasks daily
- Perform uniform checks ensuring that everyone is in the proper attire
- Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day
- Assist the Manager with any other additional needs
The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity.
Prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable
You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
