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Careers at DunkinD - PNR Franchisee Group
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Supervisor / Shift Lead / Crew Lead / Team Lead

Part Time/Contractor
10 Jan 2026
Chicago
Verified by Turrior

Content + Source + Freshness • 27 Feb 2026 • 95% confidence

75 / 100

Offer value

The Supervisor role offers leadership chances and a chance to enhance team dynamics, suitable for those with essential management experience in a bustling environment.

  • Opportunity for quick advancement in a respected franchise
  • Flexibility in scheduling for better work-life balance
  • Ideal for candidates with supervisory aspirations
Pros
  • Great opportunity for advancement in a well-known brand
  • Flexible hours available for work-life balance
  • Engagement in team management and operational oversight
Cons
  • Can be stressful managing busy shifts
  • Responsibility for employee performance can be challenging
  • Limited compensation details available

Who it's for

Mid-level • Part-time/Full-time, restaurant setting

Good fit
  • Candidates with some supervisory experience
  • Individuals eager to grow in a fast-paced environment
  • Those passionate about team success and guest satisfaction
Not recommended for
  • Someone who lacks leadership experience
  • Candidates looking for fully remote work
  • People preferring low-pressure roles

Motivation fit

Desire to lead while engaging with guestsInterest in enhancing team dynamics and service qualityWillingness to tackle challenges in a lively environment

Key skills

Team supervisionEffective communicationCustomer service orientationProblem-solving
Score: 75/100 AI verified analysis

About the job

Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity. prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable

Requirements/Responsibilities
Supervisor / Shift Lead / Crew Lead / Team Lead Requirements: - Ability to effectively communicate - Ability to manage others - Previous restaurant experience - Ability to speak and read English fluently - Dunkin Donuts/Coffee shop/QSR experience a plus Responsibilities: - Assist with Cashier functions including cash outs and making change - Ensure the cleanliness of the restaurant and delegate side work tasks daily - Perform uniform checks ensuring that everyone is in the proper attire - Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day - Assist the Manager with any other additional needs The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity. prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

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End-to-end AI hiring for modern HR teams

Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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