Supervisor / Shift Lead / Crew Lead / Team Lead
Content + Source + Freshness • 27 Feb 2026 • 95% confidence
Offer value
This supervisor role offers significant responsibilities and leadership opportunities in a recognized franchise, appealing to those seeking to advance in the food service industry.
- Leadership role with potential for growth
- Flexible work options available
- Ideal for those with food service management experience
Pros
- Leadership role with scope for career development
- Part-time or full-time flexibility
- Engagement with staff and customer service excellence
Cons
- May require handling employee performance issues
- Possibility of high-stress situations during busy hours
- Limited salary details may lead to uncertainty
Who it's for
Mid-level • Part-time/Full-time, restaurant setting
Good fit
- Candidates with prior supervisory experience
- Individuals seeking to advance their food service careers
- Those comfortable leading teams in a customer-centric environment
Not recommended for
- Entry-level candidates or newcomers to the industry
- Individuals who prefer not to manage others
- People resistant to fast-paced environments
Motivation fit
Key skills
About the job
Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity. prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable
Requirements/Responsibilities
Supervisor / Shift Lead / Crew Lead / Team Lead Requirements:
- Ability to effectively communicate
- Ability to manage others
- Previous restaurant experience
- Ability to speak and read English fluently
- Dunkin Donuts/Coffee shop/QSR experience a plus
Responsibilities:
- Assist with Cashier functions including cash outs and making change
- Ensure the cleanliness of the restaurant and delegate side work tasks daily
- Perform uniform checks ensuring that everyone is in the proper attire
- Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day
- Assist the Manager with any other additional needs
The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity.
prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable
You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
