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Careers at DunkinD - PNR Franchisee Group
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Supervisor / Shift Lead / Crew Lead / Team Lead

Part Time/Contractor
2 Jan 2026
Niles
Verified by Turrior

Content + Source + Freshness • 27 Feb 2026 • 95% confidence

78 / 100

Offer value

Moderate to high value as the role entails leadership responsibilities and potential for career progression.

  • Leadership development within a respected chain
  • Collaborative working environment
  • Potential for growth into management positions
Pros
  • Opportunities to develop leadership skills
  • Flexibility in part-time or full-time work
  • Involvement in team dynamics and operations
Cons
  • Limited salary information provided
  • Operational responsibilities may be demanding
  • Potential stress from managing teams

Who it's for

Mid to Senior level • On-site

Good fit
  • Team members aspiring for leadership roles
  • Individuals with prior supervisory experience
  • Candidates motivated by operational excellence
Not recommended for
  • New employees without restaurant experience
  • People preferring non-managerial responsibilities
  • Those uneasy with team management duties

Motivation fit

Desire to guide and mentor junior staffInterest in enhancing restaurant operationsWillingness to adapt to a fast-paced environment

Key skills

Team leadershipEffective communicationProblem-solving in dynamic settings
Score: 78/100 AI verified analysis

About the job

Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity. prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable

Requirements/Responsibilities
Supervisor / Shift Lead / Crew Lead / Team Lead Requirements: - Ability to effectively communicate - Ability to manage others - Previous restaurant experience - Ability to speak and read English fluently - Dunkin Donuts/Coffee shop/QSR experience a plus Responsibilities: - Assist with Cashier functions including cash outs and making change - Ensure the cleanliness of the restaurant and delegate side work tasks daily - Perform uniform checks ensuring that everyone is in the proper attire - Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day - Assist the Manager with any other additional needs The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity. prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

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End-to-end AI hiring for modern HR teams

Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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