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Careers at DunkinD - PNR Franchisee Group
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Supervisor / Shift Lead / Crew Lead

Full Time/Part Time
16 Jan 2026
Park Ridge
Verified by Turrior

Content + Source + Freshness • 27 Feb 2026 • 95% confidence

70 / 100

Offer value

Offers a promising opportunity for candidates seeking leadership in a busy restaurant environment, though benefits and salary details are unclear.

  • Opportunities to grow into management roles within a franchise
  • Dynamic team leadership environment
  • No clear salary or benefits package presented
Pros
  • Chance to develop leadership and management skills
  • Dynamic and fast-paced work environment
  • Potential for growth within an established franchise
Cons
  • Lack of detailed salary and benefits information
  • Increased responsibility may lead to higher stress levels
  • Part-time positions may lead to less job security

Who it's for

Entry to Mid-level • On-site

Good fit
  • Restaurant workers aspiring to leadership
  • Candidates who thrive in busy settings
  • Individuals with a positive, team-oriented attitude
Not recommended for
  • Those without food service experience
  • Candidates looking for predictable hours
  • Individuals uncomfortable in fast-paced work

Motivation fit

Desire to improve crew training and performanceInterest in delivering excellent customer serviceMotivation to lead teams and drive workplace morale

Key skills

Team managementCommunication skillsProblem-solvingCustomer interaction
Score: 70/100 AI verified analysis

About the job

Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. Prior Experience a Plus!

Requirements/Responsibilities
Supervisor / Shift Lead / Crew Lead / Team Lead Requirements: - Ability to effectively communicate - Ability to manage others - Previous restaurant experience - Ability to speak and read English fluently - Dunkin Donuts/Coffee shop/QSR experience a plus Responsibilities: - Assist with Cashier functions including cash outs and making change - Ensure the cleanliness of the restaurant and delegate side work tasks daily - Perform uniform checks ensuring that everyone is in the proper attire - Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day - Assist the Manager with any other additional needs The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity. prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

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End-to-end AI hiring for modern HR teams

Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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