Sr. Operations Manager
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
Moderate value due to operational responsibilities with opportunities for leadership in a dynamic environment, though physical demands might deter some candidates.
- Lead operational teams and drive process improvements
- Engage in a diverse range of operational challenges
- Opportunities for leadership development
- Significant physical aspects of the role involved
Pros
- Strong focus on leadership development within operational teams
- Engagement with a diverse set of operational challenges
- Opportunity to drive process improvement initiatives
Cons
- Physically demanding role, involving heavy lifting and extensive mobility
- Potential stress from overseeing multiple teams and operational elements
- Hours may be irregular depending on operational needs
Who it's for
Mid-level / Senior • On-site
Good fit
- Operations managers experienced in fast-paced settings
- Leaders who thrive on team performance and commitment
- Individuals looking to strengthen operational strategies
Not recommended for
- Candidates preferring remote or low-physical roles
- Those unprepared for the demanding nature of fast-paced operations
- Individuals without prior experience in operations management
Motivation fit
Key skills
About the job
DESCRIPTION
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
