Solutions Engineer
About the job
Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world’s fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually.
Lithic is hiring a Solutions Consultant to provide innovative and effective technical solutions to meet our clients needs. We work closely across various departments to ensure seamless integration and optimal performance of our products. We encourage you to apply even if you don’t meet every requirement listed below!
What you’ll do:
- Create customized product solutions by leveraging a comprehensive understanding of integration and configuration options, ensuring they are effectively aligned with customer requirements
- Assist Sales and Post-Sales teams in delivering technical implementations for Lithic
- Assess customer needs for new opportunities by conducting use-case analysis and technical assessments to determine Lithic’s suitability during the discovery phase
- Partner with Product, Marketing, and Engineering teams to develop and maintain technical documentation and an internal knowledge base of customer use cases and best practices
- Provide domain expertise and insights to help drive internal decisions and identify opportunities for future development.
- Collaborate with stakeholders across the organization such as in Product, Design, Sales, and Marketing to design and determine additional product capabilities based on customer and industry needs and trends.
What you’ll bring:
- Demonstrated experience in Solutions Consulting, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions, preferably at a FinTech
- Is a well-rounded IC with strong product sense, communication and storytelling skills
- Thrives in a cross-functional environment involving different stakeholders and subject matter experts to build user-facing tools
Base Salary: $168,000 - $198,000
Benefits:
- Health, vision, and dental insurance
- Unlimited PTO
- 401(k) match
- Life Insurance and AD&D policy
- 3% cashback on all Privacy purchases
- 12-weeks fully paid parental leave
- Work From Anywhere: work from anywhere in the world 4-weeks each year
We believe in-person collaboration boosts creativity, communication, and agility, which are key to our growth. Employees in the NYC area are asked to work from our SoHo office three days a week - Tuesdays and Thursdays are core in-office days - the third is flexible.
In-office employees receive:
- $50/month towards your commute
- Free lunch every Tuesday and Thursday
