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Careers at Cresta
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Software Engineer

$170,000 - $200,000/year
8 Nov 2024
Toronto, ON, Canada
Verified by Turrior

Content + Source + Freshness • 11 Dec 2025 • 95% confidence

88 / 100

Offer value

High value due to competitive salary range and the opportunity to work on innovative AI solutions.

  • Competitive salary: $170K - $200K per year
  • Work on innovative AI solutions
  • Collaboration with industry experts and leaders
  • Requires significant experience (5+ years)
Pros
  • Excellent salary range ($170,000 to $200,000/year)
  • Work at the forefront of AI technology in customer service
  • Chance to collaborate with industry-leading experts
Cons
  • High expectations for experience may limit applicant pool
  • Potentially challenging workload and project demands
  • The need for continuous learning may be overwhelming for some

Who it's for

Mid to Senior • Hybrid

Good fit
  • Mid to senior software engineers
  • Tech enthusiasts in AI and machine learning
  • Candidates eager to contribute to innovative projects
Not recommended for
  • Entry-level engineers or those without relevant experience
  • Individuals seeking a strictly remote position
  • Those uncomfortable with collaborative environments

Motivation fit

Eager to drive advancements in AI for customer interactionsDesire to apply technical skills in practical situationsReadiness for both challenges and rewards in a high-growth company

Key skills

Software architectureMachine learning applicationsCloud service deploymentAPI design and management
Score: 88/100 AI verified analysis

About the job

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

TERMS OF EMPLOYMENT:
Full-time, Temporary

LOCATION OF WORK
Hybrid (Location 1: Employee’s home; Location 2: 1 University Avenue #05-118, Toronto, ON M5J 2P1 Canada)

LANGUAGES
English

EDUCATION
Bachelor’s degree in computer science, computer systems engineering, software engineering, or mathematics.

EXPERIENCE
5 years or more experience as a software engineer.

DUTIES
• Design, develop, and deploy Cresta’s AI Agent solutions and proprietary models.
• Focus on practical AI challenges such as improving reasoning, planning capabilities, and evaluation in real-world scenarios.
• Collaborate with cross-functional teams including front-end and back-end software engineers to integrate AI Agents into Cresta’s customer solutions.
• Lead initiatives to scale AI systems for production environments, ensuring performance and reliability across use cases.
• Contribute to solving cutting-edge problems in AI and help define the future roadmap for Cresta’s AI Agents.
• Innovate and research ways to improve security, cost-efficiency, and reliability of AI systems.

EXPERIENCE AND SPECIALIZATION
Computer and technology knowledge

● Experience working with a Machine Learning Platform application
● Hands on experience in developing and working on generative AI applications in the past
● Proficiency in designing and maintaining APIs (gRPC, REST, WebSocket, etc.).
● Familiarity with high-performance database schema design and optimization.
● Experience with containerized application deployment (Kubernetes).
● Hands-on experience with major cloud providers (AWS, GCP, Azure).

BENEFITS
Disability insurance, dental insurance, extended medical insurance, group benefit plan (Life & AD & D, Vision, Out of country Employee Assistance Program, Virtual health), option to purchase common shares, monthly employee wellness and communication spending money. Paid parental leave. 15 days paid leave days in Canada.

HOW TO APPLY
By email software_engineer_canada_b790a4118us@flax.greenhouse.io

WAGE:
$170,000 to $200,000 per annum, 40 hours per week

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End-to-end AI hiring for modern HR teams

Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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