Senior Technical Program Manager, Business Systems
4 Nov 2025
Seattle, WA, USA
Verified by Turrior
Content + Source + Freshness • 14 Feb 2026 • 95% confidence
85 / 100
Offer value
High value attributed to broad responsibilities and growth opportunities in a reputable tech firm.
- Innovative environment with growth potential
- High-impact roles within a respected company
- Flexible working options available
- Significant experience demanded
Pros
- Engagement in diverse cross-functional initiatives
- Possibility for considerable ownership in projects
- Good alignment with career trajectory in technology
Cons
- High demand for prior experience is essential
- May involve handling multiple competing deadlines
- Remote working could limit in-person team interactions
Who it's for
Senior / Lead • Remote / Hybrid
Good fit
- Technical Program Managers at a senior level
- Motivated candidates handling challenges
- Professionals focused on creating innovative solutions
Not recommended for
- Beginners and less experienced candidates
- Individuals preferring static job roles
- Those wanting minimal interaction across teams
Motivation fit
Desire to be involved with evolving technologiesInterest in leveraging technical expertise in business strategyMotivation to lead complex integration initiatives
Key skills
Technical problem solvingStakeholder engagementAgile project management methodologiesSystems architecture understanding
Score: 85/100 AI verified analysis
About the job
About Outreach
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.
About the Team
At Outreach, Business Systems’ mission is to enable and enhance corporate processes at scale. We are a centralized team providing a suite of services to other Outreachers, helping them to efficiently serve our customers and each other. We are building the team around strong critical thinkers - individuals who can navigate ambiguity and help us along our journey of discovery and transformation.
The Role
As a Senior Technical Program Manager, you will lead and deliver high-impact, cross-functional initiatives across teams, including Engineering, Product, GTM, Finance, Support Operations, Legal, Privacy, Marketing and AnalyticsYou’ll guide our cloud-first architecture strategy, streamline business processes, and drive scalable system integrations and implementations. This role demands strong ownership, accountability, and exceptional communication — delivering results amid ambiguity and in a highly dynamic environment with precision and clarity. You’ll anticipate risks, adapt quickly, assess build-vs-buy options, align technical solutions with business objectives, and deliver process capabilities that seamlessly connect systems and teams across the organization. This role offers the opportunity to work across diverse functional domains — Product & Engineering, GTM, finance, and customer systems — ideal for someone who is curious, adaptable, and eager to connect technical depth with business impact
Location: This position can be in hybrid in Seattle or remote within the US (prefer PT time zone).
Your Daily Adventures Will Include
- Lead large cross-functional programs spanning Business Systems Engineering, Product, Support Operations, Finance, Marketing, Privacy, and other cross-functional teams to deliver strategic initiatives aligned with business objectives.
- Own program execution — driving scope, schedules, risks, dependencies, and stakeholder alignment to ensure successful delivery outcomes.
- Drive alignment across technical and non-technical stakeholders by translating high-level, ambiguous business goals into clearly documented systems and technical requirements that enable scalable, working solutions.
- Identify and resolve delivery bottlenecks, negotiate trade-offs, and maintain alignment through changing priorities.
- Partner with teams to improve processes, streamline operations, and drive efficiency across tools and workflows.
- Apply technical acumen to assess architecture, data, and integration impacts; influence scalable design decisions and mitigate risks in collaboration with engineering team.
- Drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities.
Our Vision Of You
- 6+ years of experience as a Technical Program Manager, Engineering Operations, or a similar role within a fast-paced SaaS environment.
- Bachelor’s or Master’s degree in Computer Science or a related technical discipline, or equivalent experience.
- Proven success leading complex, cross-functional programs across multiple systems and teams.
- Strong program management, organizational, and problem-solving skills with the ability to balance technical depth and business context.
- Solid understanding of system architecture, data flows, and integration, with the ability to flag and manage technical risks.
- Skilled in roadmap planning, scoping, and discovery for large—scaleinitiatives, with expertise in defining and documenting requirements, managing dependencies, and communicating progress across all levels.
- Adept at navigating ambiguity, managing competing priorities, and adapting to dynamic environments.
- Trusted for ownership, accountability, and delivery excellence – consistently driving stakeholder alignment and execution clarity.
- Excellent communicator – clear, empathetic, and confident across both technical and executive stakeholders.
- Embody our core values: We Take Ownership, We Win As One Team, We Are Trusted Advisors.
#LI-SC1
#LI-Remote
Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
