Senior Services Account Executive

The Sr Services Account Executive (Individual Contributor, fully on-site, travel 0–25%) is a services seller role representing both Unified Support and Consulting Services across all stages of the sales framework, designed to align services to customer goals and drive measurable outcomes while accelerating cloud growth, AI transformation, and customer value realization. The role delivers secure, personalized cloud journeys, embeds services insights into account planning and transformation efforts, protects and grows the Unified base through proactive renewals with Customer Success Account Managers, achieves renewal rate targets, and grows renewing accounts. It drives growth through enhanced solutions by landing Enhanced Solutions with every product sale, selling consulting engagements, securing new Unified deals, identifying and selling Industry Cloud solutions (including the Unified Mission Critical Portfolio and Security Services), and owning the full sales cycle—from lead generation and qualification to deal closure—while driving cloud consumption through sold projects and programs and achieving sales targets by quarter and full year. Responsibilities include leading the consulting virtual account team through consultative selling, active listening, and continuous planning; increasing Unified penetration via strategic internal alignment and intentional selling; co-creating transformation plans with full account teams; and supporting MACC planning and execution milestones. Preferred capabilities include familiarity with Microsoft methodologies and Industry Cloud solutions, proven consultative selling and digital engagement, leadership and collaboration to manage competing priorities, excellent communication and stakeholder management, and demonstrated success in driving customer value and business outcomes within a dynamic, inclusive culture focused on growth mindset and AI-enabled transformation.