Senior Field Engineer
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
Moderate value primarily due to the technical responsibilities and regional location requirements, with potential for career development in the data center field.
- Hands-on technical responsibilities in a data center environment
- Focus on innovation and continuous improvement
- Requires proximity to the worksite and 24/7 on-call support
- Moderate growth potential within EdgeConneX
Pros
- Opportunity for technical leadership and hands-on work in a dynamic data center environment
- Focus on innovation and operational excellence in data center management
- Access to training opportunities for new hires
Cons
- On-call support required 24/7, potentially leading to work-life balance challenges
- Limited information on compensation structure, which can affect candidate interest
- Requires close proximity to work location, limiting candidate pool
Who it's for
Mid to Senior Level • On-site
Good fit
- Field engineers with strong operational knowledge
- Professionals experienced in high-pressure environments
- Individuals eager to lead and mentor new hires
Not recommended for
- Candidates seeking a structured 9-5 work environment
- Those without experience in electrical or mechanical systems
- Entry-level applicants without a background in facility maintenance
Motivation fit
Key skills
About the job
Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.
Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.
Title: Senior Field Engineer (Cikarang, Jakarta)
In close consultation with Data Center management, the Senior Field Engineer will contribute to the maintenance of the technical installations and infrastructure on the Data Centers of EdgeConneX. This position will be based in Cikarang, Jakarta, and report to Data Center Operations Manager. It is required to be onsite throughout the work week and requires the utmost reliability given the nature of the work. For that, we are targeting candidates who are within 45 minutes commuting range to ensure punctuality and a strong work/life balance.
Primary Responsibilities
- Responsible for ensuring the safe, effective, and efficient delivery of planned maintenance, that meets all EdgeConneX standards and procedures, by leveraging competent contractor/vendor resources with attention to quality.
- Plans and implements customer requested work in a timely manner. Ensures that the customer and company management are informed on the status and details of the work.
- During normal working hours, responds to alarms, critical situations, and emergencies in a proper and timely manner. Responsible for communicating in a calm and clear manner and in accordance with the emergency response plan.
- Ensures that company management is fully informed and briefed on all planned and corrective work occurring in the Data Center.
- In concert with the operations:
- Plans work on equipment according to Planned Preventive Maintenance Schedule, including roadmap to be approved by Manager of Operations and/or Nominated person in control of an electrical installation.
- Prepares detailed Method of Procedure to be approved by Operations Manager and/or nominated person in control of an electrical installation.
- Organizes all testing of mission critical equipment on the site.
- Responsible for ensuring that all work being done by contractors/vendors is logged in EdgeConneX systems and is in accordance with the approved Method of Procedure
- Responsible for ensuring that all work being done by contractors/vendors is completed per MOP, systems is functioning, and workplace is clean.
- Will take initiative to ensure that quality and efficiency standards are raised for all the equipment in the Data Center. This includes finding ways to delivery cost savings to EdgeConneX without sacrificing quality.
- Provide technical leadership during incidents and troubleshooting.
- Train new hires on DC installations and operations maintenance and standards, customers service delivery.
- Finds ways to increase energy efficiency without sacrificing continuity or uptime of the site.
- Administers in a correct and timely manner all executed work in accordance with all process and Procedures.
- Works effectively and efficiently with others inside the organization.
- In Emergencies, is responsible for the timely response to ensure safety and operational continuity on site.
- Is constantly monitoring works on site to ensure that safety standards are met
- This job requires 24/7 on-call support.
Knowledge, Skills & Abilities
- Fluent in English and Bahasa Indonesia.
- Ability to be at the data center location within 30-45 minutes of being called in for emergencies.
- Strong technical knowledge and operational experience of Mechanical and Electrical systems in use in the Data Center environment including transformers, generators, switchgear, UPS systems, ATS & STS units, RPP units, chillers, CRAC/CRAH units and fire systems.
- Strong technical knowledge of HVAC principles and operations.
- Strong communications, both written and verbal, in leading teams and coordinating with peers and other disciplines on driving projects/issues to closure.
- Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
- Superb ability to prioritize and manage multiple projects/responsibilities.
- Superb ability to meet committed timelines, leveraging assistance/input from peers.
- Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting the job done.’
- Strong attention to detail.
- Strong leadership skills.
Experience/Education
- Education level complied with Local standards for M&E or related technical education at Degree Level at a minimum.
- Relevant M&E training/education
- Past Safety Completed for Operational Supervisors
- 4+ years of relevant MEP work experience in a data center or other mission critical environment.
- 2+ years of supervisory/lead experience in MEP or a related field
- Candidates who have direct experience supporting data center equipment from an electrical perspective are highly encouraged to apply
EdgeConneX believes inclusion – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.
EdgeConneX offers a competitive benefits package.
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