Senior Data Analyst
Fulltime
fulltime
20 Feb 2024
Verified by Turrior
Content + Source + Freshness • 13 Dec 2025 • 95% confidence
82 / 100
Offer value
High offer value due to solid salary compensation, strong company reputation, and an opportunity to work on impactful data analytics projects.
- Hourly rate of $80 offers competitive compensation
- Opportunity to work on high-impact projects with notable clients
- Position in a reputable and evolving tech company
- Requires strong business analytics experience
Pros
- Competitive hourly wage of $80 offers a favorable financial outlook.
- Engagement in high-impact projects with notable clients.
- Chance to work within a reputable organization focused on employee growth.
Cons
- Requires significant experience (5-7 years) in business analytics.
- The role may involve complex stakeholder management and pressure.
- Performance expectations may be high given the company's reputation.
Who it's for
Mid-level / Senior • Remote
Good fit
- Mid to senior level business analysts
- Professionals looking to drive data-led decision-making
- Candidates with a dynamic approach to analytics
Not recommended for
- Entry-level analysts lacking sufficient experience
- Individuals seeking routine roles without project complexity
- Those who prefer stable, predictable work environments
Motivation fit
Desire to develop analytics skills in a meaningful context.Interest in working with leading organizations to drive performance.Eagerness to thrive in a fast-paced, innovative setting.
Key skills
Strong analytical capabilities in business settings.Expertise in data visualization tools and SQL.Ability to communicate insights effectively.
Score: 82/100 AI verified analysis
About the job
Company Description
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna.Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Job Description
- Ability to provide business insights by understanding data/metrics generated out of Enterprise BI Environment.
- Understand business processes and evaluate BI impact and help in designing BI Solution
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Documenting and effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with business stakeholders, technologists, and managerial staff.
- Ensuring solutions meet business needs and requirements.
- Performing solution testing and preliminary user acceptance testing.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Qualifications
- A minimum of 5-7 years of experience in business analytics or a related field.
- SQL is must.
- Good understanding on Data Warehousing, Data Modelling.
- Must have Power BI skillset or similar experience in visualization tools
- Strong knowledge of SaaS metrics and an understanding of business domains
- Excellent experience in analysing and presenting business insights after understanding Organisational Data/Metrics
- Fundamental analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Experience in creating detailed reports and giving presentations.
- Excellent planning, organisational and time management skills.
Additional Information
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
