Senior Customer Success Engineer
Content + Source + Freshness • 16 Dec 2025 • 95% confidence
Offer value
Valuable offering in a high-demand field, suitable for candidates with a blend of technical and interpersonal expertise.
- Competitive salary in the cybersecurity sector
- Role blends technical skills with customer engagement
- Focus on applying security solutions in diverse environments
- Requires ability to navigate complex client interactions
Pros
- Competitive salary range expected within the cybersecurity space
- Opportunity to work with diverse technologies and customers
- Focus on customer success aligns with current market trends
Cons
- Demands solid experience in both technical and soft skills
- Travel may be required, potentially disrupting work-life balance
- Role may include handling complex customer interactions under pressurized environments
Who it's for
Mid to Senior • Remote with client visits
Good fit
- Mid-level cybersecurity professionals
- Engineers with a strong interest in customer success
- Candidates with hands-on experience in security solutions
Not recommended for
- Individuals lacking technical expertise
- Entry-level job seekers
- Professionals averse to direct client engagement
Motivation fit
Key skills
About the job
• Discover and understand the technologies, solutions, constraints, and challenges for a cloud security, application security, and vulnerability management program
• Match Veracode solutions to customer's technical, security, and business needs.
• Assist and advise on the effective use of Veracode security products and their alignment with a customer's environment.
• Collaborate with Customer Success Manager on designated accounts through customer onboarding to ensure a successful customer launch.
• Demonstrate and integrate Veracode products across the entire software development toolchain.
• Present Veracode’s vision, strategy and product roadmaps to executives and technical management.
• Provide customer-oriented feedback to internal product development groups to guide the future direction of Veracode solutions.
• Keep abreast of security industry trends, emerging development technologies and apply them to improve customer’s technical goals.
Requirements
- Minimum five years’ experience in the information security or software development industry.
- Customer facing experience with strong listening and business relationship skills.
- System integration and automation experience with an emphasis on CI/CD (AWS, Azure DevOps, GitHub, Jenkins, etc.)
- Experience writing scripts with Python, Postman, etc. to automate tasks via security tool APIs (REST & GraphQL)
- Familiarity with how .NET, Java, JavaScript programs are compiled and packaged.
- Hands-on experience with application security solutions (Veracode, Synopsys, Checkmarx, Snyk, etc.) and cloud security solutions (Wiz, Palo Alto Prisma, Orca, AWS Security Hub, etc.)
- Customer requirement gathering, prioritization and scoping experience.
- Enthusiastic, self-starter with a charismatic personality
- Fluency in French a plus, but not required
- Must be willing to travel 10-25%
🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
- cloud security
- application security
- vulnerability management
- CI/CD
- Python
- Postman
- .NET
- Java
- JavaScript
- REST
Soft Skills
- customer facing
- listening
- business relationship
- collaboration
- customer requirement gathering
- prioritization
- scoping
- enthusiastic
- self-starter
- charismatic
