Senior Client Success Manager
Content + Source + Freshness • 16 Dec 2025 • 95% confidence
Offer value
Strong potential in customer management with opportunities for professional growth and skills development in the healthcare sector, but may require extensive travel.
- High potential for career growth in client success
- Engagement with impactful healthcare projects
- Potential travel and high demands from the role
Pros
- High potential for career advancement in client success
- Opportunity to influence customer satisfaction and outcomes
- Engagement in meaningful healthcare solutions
Cons
- High demands with potential travel requirements
- Possible pressure from managing multiple client accounts
- Job may require extensive communication with various teams
Who it's for
Mid-Senior Level • Remote
Good fit
- Experienced professionals in client management
- Candidates interested in healthcare technology
- Individuals skilled at building strong customer relationships
Not recommended for
- Entry-level job seekers without relevant experience
- Those who prefer low-interaction roles
- Candidates not willing to travel
Motivation fit
Key skills
About the job
• Responsible for the retention of customers within an assigned customer portfolio
• Work cross-functionally with client sales, product, marketing, implementations, support, and finance
• Act as the advocate, advisor, and primary point of contact for the relationship between the customer and Veradigm
• Compile customer health for customers in their portfolio through ongoing tracking and assessment of product utilization, experience, and customer ROI
• Develop strong relationships with customers in their portfolio, acting as the primary Veradigm business contact and advocate
Requirements
- Bachelor's Degree or equivalent Technical / Business experience
- 4-6 years relevant work experience
- 1+ yrs Experience with healthcare and/or financial products in a sales, services, consulting or client management environment
- 2+ yrs Previous project/customer management experience
- Strong relationship development skills
- Strong business acumen
- Experience working with C-Suite
- Ability to manage multiple projects
- Ability to independently prioritize tasks and execute without significant oversight
🔍 ATS Optimization Keywords
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Hard Skills
- project management
- customer management
- product utilization assessment
- customer ROI analysis
Soft Skills
- relationship development
- business acumen
- communication
- prioritization
- independent execution
Certifications & Qualifications
- Bachelor's Degree
