Senior Account Manager
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
Offer value
High value attributed to strong company reputation, competitive salary, and comprehensive benefits package.
- Prospective salary details involve competitive compensation.
- Innovative work culture focused on growth.
- Package includes significant benefits for employee wellness.
- Suitable for experienced sales or account management professionals.
Pros
- Opportunity to work in a fast-growing fintech company.
- Attractive benefits, including generous parental leave and remote work flexibility.
- Collaborative cross-functional work environment.
Cons
- High performance expectations may lead to pressure.
- Requires a proactive approach which may not suit all candidates.
- Sales-driven role may not be acceptable for all professionals.
Who it's for
Mid-Senior Level • On-site with some flexibility to work remotely.
Good fit
- Experienced account managers or sales professionals.
- Individuals interested in the fintech industry.
- Professionals looking for a dynamic work environment.
Not recommended for
- Candidates with no prior sales or account management experience.
- Those seeking non-sales roles.
- Individuals hoping for a fully remote position.
Motivation fit
Key skills
About the job
Location
Charlotte, North Carolina
Employment Type
Full time
Location Type
On-site
Department
RevenueCustomer Success
Deadline to Apply
August 22, 2025 at 9:00 AM EDT
📝 Company Mission
Our mission is to give the world access to the best products by empowering great brands to reach their growth potential.
💼 About Wayflyer
Today's consumer brands need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.
Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours.
Since launching in April 2020, we've deployed over $4.5bn to thousands of brands worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods.
Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them.
💛 Culture & Values at Wayflyer
At Wayflyer, we value being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. To learn more, please visit our website.
🚀 Your Role at a Glance: The key ways you'll bring value to the team
Manage a large portfolio of existing customers and drive Wayflyer’s revenue through upsells and renewals.
Maintain an exceptional customer experience, leading with empathy and putting customers’ needs first.
Guide customers through our dedicated customer success process.
Coach and enable customers to become product experts using Wayflyer dashboards.
Maintain a high bar for customer satisfaction (we’re currently rated 4.8 stars on Trustpilot!)
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This is a sales role and you’ll need a hunter mentality to identify opportunities for additional funding.
🔨 What Makes You a Great Fit
2+ years of customer facing (corporate) experience, ideally in sales, account management or consultancy
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
Experience building strong internal and external relationships.
Consistent track record of exceptional customer service in a fast paced, start-up environment is a plus.
Finance/accountancy knowledge is also a plus.
You’re calm under pressure when working through customer challenges
Analytical and data driven, with a keen eye for spotting additional revenue opportunities
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Experience in Google Ads and Facebook is a bonus.
🤝 What to Expect After You Apply
You can expect to hear from a member of our Talent Acquisition team soon. If we believe you're a good fit, the first step will be a conversation with a recruiter who will guide you through the next stages of the process. The full interview process, which includes meeting the Hiring Manager and completing a case study or interview loop, typically takes approximately 3-4 weeks. The target start date for this role is the 1st of November.
The closing date for applications is Friday 21st August.
🏖️The Perks of Being at Wayflyer
🌴 Time Off That Matters
Recharge with 25 days of paid annual leave, plus public holidays.
🧘 Your Wellbeing
Access support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG.
🫀 Comprehensive Health & Protection
Stay covered with private healthcare, life insurance, and critical illness cover.
👵 Secure Your Future with Our Pension Plan
Our pension plan helps you build a strong foundation for tomorrow, starting today.
🍼 Family-First Policies
We offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers.
💰 Share in Our Success
With our equity scheme, you're not just an employee; you're a stakeholder in our journey.
🌴 Work From Abroad!
Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year.
📍Global Offices and Working Policy
🇮🇪 Dublin, Our Buzzing HQ
Our headquarters operates a hybrid model. The number of in-office days depends on your team, but the majority of teams and our SLT are typically in 3-4 days per week, giving you valuable exposure to senior leadership.
🇬🇧 London, One Big Family
Home to around 30 employees, our brand-new London office also runs on a hybrid model. You’ll often find our CEO working alongside the team with regular visits.
🇦🇺 Sydney, Small but Mighty
Our close-knit Sydney office has around 20 employees and follows a flexible hybrid model, fostering strong collaboration.
🇺🇸 Atlanta, New York & Charlotte, Stateside Collaboration
Each of our US offices has 8-10 employees and operates with a flexible hybrid approach, blending in-person connection with remote freedom.
🌍 Remote, Across the US & Europe
The majority of our Tech org works remotely across the UK and Europe, coming together throughout the year for off-sites, company kick off and technical kick off. We also have a growing number of remote team members across the US.
💡 How We Handle Your Personal Data
By submitting your application, you acknowledge that Wayflyer Limited will process your personal data for the purpose of evaluating your suitability for the role. Such processing is based on the need to take steps prior to entering into a potential employment agreement. To learn more about how we handle your personal data, you can contact our privacy team at privacy@wayflyer.com or review our privacy notice at https://wayflyer.com/privacy-notice.
