Salesforce Business Analyst
Content + Source + Freshness • 18 Dec 2025 • 95% confidence
Offer value
High value due to clear governmental impact, competitive rates, and the potential for long-term contracts in a transformative environment.
- Competitive daily rates with long-term contract potential
- Significant role in government transformation initiatives
- Opportunity for skill development and project management exposure
- Favorable hybrid working conditions
Pros
- Opportunity to work in pivotal government projects impacting citizen services
- Sustained demand for Salesforce skills in the market
- Flexible hybrid working environment
Cons
- Requirement for Australian citizenship and clearance may limit applicant pool
- Government project experience preferred but not mandatory
- Potentially high pressure due to public sector expectations
Who it's for
Mid to Senior • Hybrid (2 days on-site)
Good fit
- Experienced Salesforce Business Analysts
- Professionals wanting to work on impactful government projects
- Candidates with a collaborative mindset and strong communication skills
Not recommended for
- Recently graduated individuals without relevant experience
- Candidates without Salesforce or process modeling expertise
- Those preferring fully remote work environments
Motivation fit
Key skills
About the job
Salesforce Business Analyst
Location: Canberra, Sydney,Melbourne,Brisbane
Clearance: Must be Australian Citizen & Eligible for Baseline Clearance
Rate: Competitive Daily Rates – ASAP Start
Contract:
•2 roles until 30 June 2026 (possible extension)
•7 roles until 31 March 2026 (possible extension)
What’s in it for you?
•Work on a large-scale Salesforce transformation within a major Federal Government Department
•Tech exposure: Salesforce (Experience Cloud), Azure DevOps, BPMN
•Flexible hybrid working: 2 days onsite in Canberra, Sydney ,Melbourne ,Brisbane office
What we need from you
ESSENTIAL:
• Proven experience as a Business Analyst with Salesforce projects (Experience Cloud desirable)
• Strong skills in Requirements Elicitation, Analysis, and Documentation
• Business Process Modelling (BPMN) expertise
• Proficiency in Azure DevOps or similar requirements management tools
• Australian Citizenship and Baseline Clearance eligibility
IDEAL:
• Workshop facilitation experience with cross-functional stakeholders
• Ability to translate complex technical concepts into clear business outcomes
• Government project experience highly regarded
Have you ever wanted to make a real difference in shaping how technology improves citizen services?
The Company
Join a leading global consulting and technology services provider partnering with Federal Government to deliver major digital transformation initiatives.
This organisation is renowned for driving innovation, process improvement, and citizen-focused digital solutions that shape Australia’s public service future.
The Role
Due to major transformation initiatives, the Department is seeking Salesforce Business Analysts to deliver business analysis and process improvement activities across multiple streams of work.
You will work closely with stakeholders, developers, and testers to elicit requirements, model business processes, and translate business needs into functional Salesforce solutions.
Typical Day / Responsibilities
• Lead workshops and stakeholder interviews to gather and validate business requirements
• Translate business needs into technical requirements and user stories
• Develop process models (BPMN) to analyse and improve workflows
• Manage requirements and traceability through Azure DevOps
• Act as a key liaison between business and technical teams
Why Join Akkodis?
• Weekly pay, no payroll processing fees
• Upskilling opportunities & training discounts
• Consultant events & meetups
• Dedicated Account Management & EAP Support
Interested?
If you have what it takes to thrive in this role and want to know more, contact Rahul Sharma at 2 8028 3134or rahul.sharma@akkodisgroup.com
Privacy Notice:
All applications must be submitted online. By clicking “Apply Now,” you’ll be directed to our secure portal to complete your application in compliance with privacy laws.
Akkodis is an Equal Opportunity Employer, committed to inclusion and diversity. We encourage applications from all backgrounds.
Salesforce Business Analyst
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