Sales Operations Coordinator
Content + Source + Freshness • 13 Dec 2025 • 95% confidence
Offer value
Offers a balanced introduction into sales operations for those looking to develop foundational skills within a small family-run business.
- Great way to enter the sales operations field.
- Supportive family-run environment.
- Diverse tasks foster rapid learning.
Pros
- Opportunity to learn and grow in a specialized industry.
- Close-knit team environment encourages communication.
- Diverse responsibilities providing a broad skill set.
Cons
- Lower salary range compared to larger firms.
- Limited career advancement opportunities in smaller businesses.
- Potential for workspace inconsistency with job roles.
Who it's for
Entry to Mid-level • On-Site
Good fit
- Entry to mid-level candidates passionate about sales
- Individuals eager to learn in a hands-on role
- Team players who enjoy direct customer interaction
Not recommended for
- Senior professionals seeking managerial roles
- Candidates preferring remote work exclusively
- Those who don't prefer customer-facing responsibilities
Motivation fit
Key skills
About the job
EKCO is actively seeking an enthusiastic Sales Operations Coordinator to join our team in Livingston.
Family run business Est. in 1999. We are specialists in our industry providing award winning Kitchens, Bathrooms, Doors, Windows & Glass Structures.
Skills required for the role:
- Organisation and time management.
- Effective communication.
- Ability to work independently and as part of a team.
- Problem-solving and attention to detail.
Key Responsibilities:
- Build rapport and communicate effectively with our customers and specialist teams throughout the installation process.
- Organising our installation schedule/ fitters diaries.
- Reporting to Directors on KPI's.
- Visiting project sites where necessary.
- Ensuring completion of all works and customer satisfaction.
- Processing supplier orders.
- Working with our Stores Manager to ensure all product is here for upcoming projects.
- Assisting our sales team to collate customer information and track enquiries.
- Prepare quotations & chase enquiries through our CRM system.
- Dealing with inbound calls.
- Help implement new processes and procedures to further improve overall company efficiency.
*If you are interested in the role & want to find out more please submit your CV & Cover Letter to Callum Bruce*
Job Type: Full-time
Pay: £30,000.00-£34,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
Application question(s):
- Have you prepared a cover letter specific to this role and sent it to Callum Bruce?
Experience:
- Microsoft Excel: 2 years (required)
- Customer service: 5 years (required)
- Administrative: 5 years (required)
Work Location: In person
Application deadline: 07/09/2025
