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Careers at The Ballantyne, a Luxury Collection Hotel
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Room Attendant

Full Time
full-time
Hotel
4 Nov 2025
Charlotte
Verified by Turrior

Content + Source + Freshness • 17 Dec 2025 • 95% confidence

75 / 100

Offer value

Moderate value level due to reasonable pay, stability, and opportunities for growth in customer service.

  • Stable employment opportunity with reasonable pay.
  • Benefits package including health and paid time off.
  • Chance to establish a career in hospitality.
Pros
  • Health benefits and paid time off arrangements.
  • Team-oriented atmosphere fostering collaboration.
  • Possibility of establishing a long-term career in hospitality.
Cons
  • Daily tasks can be repetitive and physically strenuous.
  • Career progression may require significant time and effort.
  • Busy working environment can lead to high stress levels.

Who it's for

Entry-level • On-site

Good fit
  • Detail-oriented individuals wanting to work in hospitality.
  • Entry-level job seekers eager for hands-on roles.
  • Those looking for stable, structured working environments.
Not recommended for
  • Job seekers unable to perform physically demanding tasks.
  • Candidates preferring high levels of job autonomy.
  • Individuals not interested in routine work.

Motivation fit

Interest in providing guests with quality experiences.Desire to work in a structured team environment.Willingness to take on routine tasks with diligence.

Key skills

CleaningAttention to detailTime managementTeamwork
Score: 75/100 AI verified analysis

About the job

Job Description

Job Description

Room Attendant/Housekeeper

Department: Housekeeping

Reports To: Housekeeping Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

As a Room Attendant you will play a crucial role in ensuring our guests have a comfortable and memorable stay. Your primary responsibility is to maintain the cleanliness and presentation of guest rooms and public areas.

Key Responsibilities:

Room Cleaning:

o Clean and sanitize guest rooms, including making beds, changing linens, and replacing towels.

o Dust and polish furniture, fixtures, and mirrors.

o Vacuum carpets and mop floors.

o Clean and sanitize bathrooms, including toilets, sinks, and bathtubs.

o Empty trash cans and replace trash bags.

o Restock guest rooms with amenities, such as toiletries and linens.

Public Area Cleaning:

o Clean and maintain public areas, including hallways, stairwells, and lobbies.

o Sweep, mop, and vacuum public areas as needed.

o Empty trash cans and replace trash bags.

o Wipe down surfaces and sanitize high-touch areas.

Guest Service:

o Respond to guest requests and inquiries in a friendly and professional manner.

o Report any maintenance issues or safety concerns to the appropriate department.

o Follow all hotel policies and procedures.

Other Duties:

o Assist with laundry duties, as needed.

o Participate in inventory control and supply management.

o Other duties as assigned.

Qualifications:

  • Previous housekeeping experience preferred, but not required.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Ability to lift and carry heavy objects.
  • Ability to work flexible hours, including weekends and holidays.
  • Perks & Benefits:

  • Medical, Dental, Vision
  • Hotel Discounts
  • Paid Time Off
  • Employee Assistance program
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

    EEO and ADA Statements

    The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

    Source: Northwood Hospitality

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