Radtech MA

Job Summary

The Radiology Technician/Medical Assistant (Rad Tech MA) will prepare patients and equipment for radiology procedures, perform tests, maintain equipment, and support primary care activities. This role works with a dedicated Primary Care Provider (PCP) to facilitate PCP visits, provide direct patient care, close quality gaps, and manage the PCP schedule.

Duties and Responsibilities

• Prepare patients for procedures by accurately assessing their needs and providing education.
• Practice timely and accurate completion of scheduled and unscheduled work to maximize productivity.
• Operate equipment for image production and data recording.
• Perform quality controls to ensure optimal image and tracing.
• Enter and properly complete all patient information, including exam charges and supplies, in the Electronic Medical Record System.
• Prepare test results for interpretation by the physician in a timely manner.
• Communicate abnormal situations to proper sources to facilitate resolution or tracking.
• Perform EKG and Spirometry.
• Assist in patient flow.
• Practice safety measures by adhering to all governing regulations, following universal precautions, and infection control guidelines and techniques.
• Maintain the security and privacy of all information owned by AbsoluteCare or maintained on behalf of the company’s patients, employees, and business partners.
• Act as the practice-based medical assistant, supporting onsite providers in facilitating high-quality primary care that promotes appropriate healthcare utilization.
• Greet members in the waiting room and establish rapport.
• Prepare members for onsite and telehealth examinations. Take vitals, perform appropriate social, behavioral, and medical age and condition-based screenings (e.g., point of care testing, EKG, spirometry, and eye exam).
• Close quality measure gaps.
• Maintain medical record completion. Document key aspects of medical and social history. Initiate medication reconciliation.
• Set a visit agenda with the member and provide a warm handoff to the provider.
• Assist the provider with exams and minor office procedures.
• Perform phlebotomy and collection of other lab specimens.
• Prepare and administer medications and vaccines with provider authorization.
• Review the after-visit summary with the member and ensure understanding through communication tools like teach-back and closing the loop.
• Ensure follow-up visits are scheduled prior to check out.
• Follow protocols for infection control, including proper cleaning and disinfection of medical equipment and clinical spaces.
• Prepare for and participate in daily huddles with the integrated care team.
• Perform pre-visit planning to ensure high-quality provider visits.
• Coordinate services to complete primary care provider action plan tasks.
• Ensure the smooth flow of operations within the practice.
• Provide coverage support for fellow care team members as needed.
• Leverage strong time management skills to prioritize and balance member care responsibilities with role-specific tasks.

Minimum Qualifications

• Minimum of two (2) years’ experience as a diagnostic radiology technologist or radiology technician.
• Certified or Registered Medical Assistant required.
• 3+ years of experience practicing as a medical assistant.
• High School Diploma or equivalent required.
• General knowledge of Environmental Health and Services, Occupational Safety and Health Administration, and Radiation Safety and Protection procedures.
• General knowledge of exam protocols.
• Must be licensed in the State of Practice as a Radiographer and Nationally certified by ARRT.
• CPR Certification.
• Phlebotomy skills.
• Extremely Customer Service Oriented.
• Able to react quickly in emergencies; must be able to quickly identify appropriate staff when crisis situations arise.
• Able to efficiently prioritize multiple high-priority tasks.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Willingness and capacity to learn new software tools as necessary.

Working Conditions

• Exposed to radiation daily in this role. To protect themselves, they wear special aprons and other safety gear.
• Exposed to the diseases and infections of patients daily.
• May share workspace with other radiologists, technicians, and staff.
• This job operates in a professional office environment and routinely uses general office equipment.
• Often wear a special uniform, such as a lab coat or surgical scrubs, protective or safety attire, such as gloves and masks.

Physical Requirements

• Job may be physically demanding at times.
• Ability to remain stationary for long periods of time.
• Repetitious movements.
• Frequently move radiology equipment or supplies weighing up to 50 lbs.
• Constantly operates machinery and needs to move about inside the office environment to position machinery or self to complete radiology procedures or assemble objects.
• Ability to communicate clearly and exchange accurate information constantly.
• Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.
• Ability to occasionally move objects up to 20 lbs.

Direct Reports

None.