title-image
Turrior - Let work find you
Recruiters get AI-ranked shortlists and automated outreach, filling roles up to 5× faster.
0%
Popularity
0d
Avg. Time to Hire
0h
Recruiter Res. Time
0%
HR Satisfaction
Careers at Sun Tours Jordan
All open opportunities, right here. Explore, apply, grow.
Apply now

Quality Assurance Specialist

Full Time
full time
22 Oct 2025
Verified by Turrior

Content + Source + Freshness • 12 Dec 2025 • 95% confidence

76 / 100

Offer value

This role provides moderate value with a focus on quality assurance within the travel sector, offering essential skills but with specific limitations.

  • Experience in quality assurance for travel services
  • Focus on enhancing customer experiences through quality
  • Requires familiarity with travel industry standards
  • Limited advancement opportunities in the sector
Pros
  • Experience in quality assurance for travel services
  • Contribution to customer satisfaction through quality control
  • Involvement in the evolution of quality practices
Cons
  • Limited growth opportunities within the travel sector
  • Requires specific industry knowledge of GDS systems
  • May involve repetitive checks and evaluations

Who it's for

Entry to Mid-level • On-site

Good fit
  • Quality assurance professionals in travel
  • Individuals keen on service quality enhancement
  • Candidates with travel industry experience
Not recommended for
  • Candidates lacking industry knowledge
  • Individuals preferring to work remotely
  • Those looking for rapid career progression

Motivation fit

Desire to ensure service quality in travel and tourismInterest in contributing to team development and supportAspiration to work closely with operational teams

Key skills

Quality assurance practicesCustomer service evaluationAttention to detailCommunication skills in Arabic and English
Score: 76/100 AI verified analysis

About the job

Come be a vital part of our team, helping us uphold quality in every aspect of our services, systems, and customer experiences.


Your Role Will Include:

🔹 Overseeing and assessing service quality across various departments such as ticketing, holiday packages, visa services, and corporate travel.

🔹 Creating and rolling out quality assurance policies, processes, and checklists.

🔹 Carrying out routine checks on bookings, client interactions, and adherence to workflows.

🔹 Offering coaching, constructive feedback, and ongoing support to team members for constant growth.

🔹 Sharing audit results and suggesting improvements to leadership.


Who We Need:

✔️ Background in the travel and tourism field, especially in areas like ticketing, vacation planning, and business travel.

✔️ Solid understanding of Global Distribution Systems (GDS) such as Amadeus and Galileo.

✔️ Highly organized with strong analytical and troubleshooting skills.

✔️ Well-versed in quality control practices specific to travel operations.

✔️ Excellent verbal and written communication skills in Arabic and English, with the ability to prepare clear reports.

Similar Jobs

5 months agoContractor
5 months agoContractor
6 months agoFull Time

End-to-end AI hiring for modern HR teams

Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

Share job