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Careers at Accenture
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Quality Assurance Analyst

Full Time
full-time
24 Sep 2025
Verified by Turrior

Content + Source + Freshness • 17 Dec 2025 • 95% confidence

78 / 100

Offer value

Reasonable value level due to the organization's solid reputation and clear advancement potential, albeit with average compensation information.

  • Work with a leader in professional services.
  • Gain skills in operational audits and quality control.
  • Opportunities for career advancement exist.
Pros
  • Opportunity to work with a leading global professional services firm.
  • Possibility of skill enhancement in quality assurance and customer support.
  • Exposure to diverse operational practices in various industries.
Cons
  • Limited disclosure of compensation details can hinder salary negotiations.
  • Average work-life balance due to rotational shifts.
  • Limited client exposure may restrict professional growth.

Who it's for

Mid-level Professional • Office-based with potential rotational shifts

Good fit
  • Mid-level quality assurance professionals.
  • Individuals interested in enhancing their operational skills.
  • Candidates ready to face client challenges in a team setting.
Not recommended for
  • Complete beginners in quality assurance.
  • Candidates not open to shift work.
  • Those seeking exclusive remote work opportunities.

Motivation fit

Desire to contribute to quality assurance and operational excellence.Interest in working within structured processes.Readiness to tackle customer-related challenges.

Key skills

Quality assurance and compliance auditingProblem-solvingDetail-oriented analysisCustomer service relationship management
Score: 78/100 AI verified analysis

About the job

Skill required: Quality Checks - Operational Audit & Compliance
Designation: Quality Assurance Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Quality control is a process by which entities review the quality of all factors involved in production Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required.
What are we looking for? •Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Detail orientation •Ability to establish strong client relationship
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts

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