Program Manager
About the job
Tricentis is searching for a Program Manager to join our team and support cross-functional initiatives identified by and assigned to the Corporate PMO. The candidate for this role plans, organizes, oversees, and delivers cross-departmental program management and support for select projects through all aspects of the project lifecycle, from initiation through completion.
Responsibilities Include:
Manage the project process and deployment to ensure on time, quality delivery.
Define the program (mission, vision, tenets), set objectives, analyze and report data, drive improvements that are quantifiable and measurable, and influence resource allocation for select projects.
Build, verify, and manage schedules based on plans and business engagements. Build and manage work hours, budgets, and expenditures for the project plan and solicit feedback from stakeholders for select projects.
Chair and facilitate meetings where appropriate and distribute minutes to all project team members. Ensure notation and communication of action items and update project plans accordingly.
Actively participate in requirements gathering and collaborate with project-related cross-functional teams on Sprint planning/retrospectives, design review, and pressure test proposals.
Ensure projects adhere to frameworks and all documentation is appropriately maintained.
Assist in removing project barriers and blockers.
Ensure projects are completed efficiently and effectively including documentation, training, status updates, escalation paths, etc. Monitor KPIs to measure team performance and drive process improvement.
Through effective cross-functional communication and collaboration with stakeholders across marketing, product, sales, post-sales, and other functions, provide a thorough understanding of customer needs and the impact on their business operations.
Qualifications
Must have:
Strong communication skills to effectively liaise with both technical and non-technical staff; excellent interpersonal and organizational skills
Strong project management skills with experience managing global project deployments; attention to detail and focus on quality
Ability to independently problem-solve
Ability to collaborate and support team members in a matrixed environment; ability to work independently and in a team setting
Ability to navigate culture and politics across multiple functions
Ability to work well under pressure; adaptable to change and evolving environments
2-5 years’ relevant experience running programs and projects
Bachelor’s degree or equivalent combination of education and experience
Desired Skills:
Experience within the software industry and with SaaS technologies a plus.
Proficient in MS Office Suite, O365
