Program Manager

Key Accountabilities:

• Develop and execute program plans and budgets to ensure that project goals and objectives are met on time and within budget
• Manage program risks and issues and develop contingency plans as necessary
• Ensure that all program deliverables meet quality standards and customer requirements
• Collaborate with stakeholders to define program scope, requirements, and deliverables
• Develop and maintain strong relationships with key stakeholders to ensure successful program outcomes
• Monitor program performance metrics and take corrective action as necessary

Team Management:

• Manage a team of project managers, technical leads, and subject matter experts to deliver program outcomes
• Provide leadership and direction to the team to ensure that they are aligned with program goals and objectives
• Set performance expectations for team members and provide ongoing coaching and feedback to support their development
• Foster a culture of collaboration, innovation, and continuous improvement within the team

Budgeting and Financial Performance:

• Develop and manage program budgets and financial forecasts
• Ensure that program resources are allocated effectively to meet program goals and objectives
• Monitor program financial performance and take corrective action as necessary to ensure that program costs are within budget

Policies and Systems:

• Develop and implement program policies, procedures, and systems to ensure that program goals and objectives are met
• Ensure that program policies and procedures are compliant with relevant laws and regulations
• Develop and implement program reporting systems to provide stakeholders with timely and accurate information on program performance

Continuous Improvement and Reporting:

• Continuously review program performance metrics and identify opportunities for improvement
• Develop and implement program improvement initiatives to enhance program outcomes and efficiencyProduce regular program reports to stakeholders that provide insight into program performance

Qualifications and Experience:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field
• 10+ years of experience in managing complex IT programs, preferably in a large enterprise environment
• Strong project management skills, including experience managing large, complex projects
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
• Strong leadership skills, with the ability to motivate and inspire teams to achieve program goals and objectives
• Strong financial management skills, with experience managing large program budgets
• Experience with program management methodologies such as Agile, Waterfall, and Lean Six Sigma
• Experience with IT infrastructure, applications, and systems
• Strong problem-solving skills and the ability to think strategically