Program Manager, Amazon World Wide Operations at Amazon.com Services LLC Seattle, WA
Full Time
15 Nov 2025
Seattle, WA
Verified by Turrior
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
85 / 100
Offer value
High value role due to attractive salary package, strong career advancement opportunities, and the ability to manage impactful projects in a leading global company.
- Competitive compensation package above industry average.
- Opportunities to lead global initiatives within Amazon.
- Chance to work in a collaborative and fast-paced environment.
Pros
- Competitive salary and benefits that match industry standards.
- Opportunity to manage high-impact, global projects.
- Work with a diverse team in a fast-paced environment.
Cons
- High-pressure environment requiring adaptability.
- Possible imbalance between work and personal life due to project demands.
- Significant responsibility early in your career.
Who it's for
Mid-level / Experienced • Hybrid
Good fit
- Experienced program managers with cross-functional skills.
- Data-driven professionals seeking impactful work.
- Candidates eager to grow in a dynamic corporate setting.
Not recommended for
- Entry-level individuals without program management experience.
- Those uninterested in a hybrid work environment.
- Candidates preferring stable, slow-paced roles.
Motivation fit
Desire to lead innovative programs and teams.Interest in data-driven decision making.Willingness to embrace and drive change.
Key skills
Project management principles and methodologies.Data analysis and metrics-driven improvement.Cross-functional team coordination.
Score: 85/100 AI verified analysis
About the job
Program Manager, Amazon World Wide Operations job at Amazon.com Services LLC. Seattle, WA.
Key job responsibilities
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
- Roll up your sleeves and do whatever is necessary; general manager / owner mentality
- Create, communicate, and manage budget for projects A day in the life
Note: This is a hybrid role, requiring Program Managers to be on-site at least 3 days/week in corporate office. Some travel may be required (no more than 25%). About the team
Our Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
DESCRIPTION
Amazon World Wide Operations is seeking a Program Manager to join our Dynamic team. If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey. Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
- Roll up your sleeves and do whatever is necessary; general manager / owner mentality
- Create, communicate, and manage budget for projects A day in the life
Note: This is a hybrid role, requiring Program Managers to be on-site at least 3 days/week in corporate office. Some travel may be required (no more than 25%). About the team
Our Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
