Product Manager

About Energy CX Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long. Why Energy CX? Recession proof industry Entrepreneurial and ambitious culture with a great team oriented environment Fastest growing energy broker in the country Recognized by Fortune and Great Places to work US Named on Inc 5000’s list of America’s fastest growing companies Compensation On target earnings → $115,000 to $200,000 The expected salary range above may vary based on qualifications and experience. Title: Product Manager About This Job We're looking for a Product Manager to own and optimize our internal business systems during a critical high-growth phase. You'll be the bridge between our business teams and technology by documenting processes, gathering requirements from across the organization, and driving the roadmap for our CRM, business intelligence tools, and enterprise applications. This role is essential to ensuring our internal systems scale efficiently while staying aligned with our customer-facing product initiatives. As we scale, the systems you build and optimize will have direct impact on the entire organization and enable us to move faster and work smarter. What You'll Do Own the internal product roadmap for business systems including CRMs and enterprise apps—balancing immediate needs with long-term scalability Partner with department leaders across Accounting, Customer Success, Customer Support, Marketing, Operations, and Sales to identify pain points, gather requirements, and prioritize system improvements Document current processes and systems to create a single source of truth that enables efficient scaling and knowledge transfer Write detailed product requirements and work closely with our engineering team to deliver features that drive measurable productivity gains Ensure seamless integration across our tech stack by eliminating data silos, reducing manual workarounds, and optimizing cross-system workflows Drive adoption and change management by validating that solutions meet business needs and deliver expected outcomes without causing disruptions Maintain strategic alignment between internal systems capabilities and external product roadmap to prevent bottlenecks What We're Looking For 5+ years of product management experience, with at least 2 years focused on internal tools and business systems Strong technical acumen—you understand system architectures, APIs, SQL, and integration patterns. Bonus: you have hands-on technical experience Excellent stakeholder management—you excel at setting clear expectations and deadlines, understand how to prioritize quick wins while building for scale, communicate effectively and proactively, and keep everyone at the org aligned Experience with CRM platforms (Salesforce & Hubspot preferred) and enterprise systems Data-driven mindset—you define success metrics and use data to prioritize and validate decisions Self-starter mentality—you thrive in fast-paced, high-growth environments where you need to figure things out independently ECX Benefits PTO 15 days but highly flexible All major holidays Half day on the Wednesday before Thanksgiving Thursday & following Friday fully off 12/24 - 1/2 Company break (Subject to be longer, but at minimum, all employees can expect this time off) Insurance Health - We cover 50% of your monthly premium cost Dental - We cover 50% of your monthly premium cost Vision - We cover 50% of your monthly premium cost Basic Term Life & AD&D insurance policy- We cover 100% 401(K) Employer match 20% of total contribution on up to 5% of salary Additional Work from home on Fridays 20 work from home days per year (in addition to WFH Fridays) Wednesday catered lunches Gym membership at on-site gym facilities Frequent company events Energy CX Company Culture Our culture is not for everyone. It is designed for people who want to grow fast, take ownership and raise the bar every day. At Energy CX, we don’t just work—we challenge each other to solve hard problems, innovate boldly and keep improving. We believe in personal growth, extreme accountability and building a team of exceptional people who push one another to be better. We live by The Four Forces of Innovation — the levers that power innovation at scale: Higher Standards - Raise the Bar Excellence isn’t reserved for launches or headlines. It’s how we communicate, plan, and follow through. We value ownership, prioritization, focus, discipline, effective communication, action, efficiency, resourcefulness and maximizing value. Innovate It - Think Differently Innovation isn’t about flashy ideas, it’s about taking on new challenges and outgrowing what no longer serves. At Energy CX, we are experimenting constantly and building what the customer actually needs—especially when it breaks wha