Principal Software Engineer
Content + Source + Freshness • 14 Dec 2025 • 95% confidence
Offer value
High value role due to significant responsibilities in software development, partnership opportunities, and a competitive compensation package.
- Competitive salary: $139,900 - $274,800/year
- Involvement in high-impact projects with user-centric outcomes
- Growth opportunities within Microsoft's dynamic environment
- Requires substantial experience and collaboration skills
Pros
- Competitive salary range ($139,900 - $274,800/year)
- Engagement in innovative projects with massive user bases
- Ideal for seasoned software engineers seeking advanced roles
Cons
- Intense competition for top talent in software engineering
- Potential burnout in high-demand project environments
- Hybrid work model may not suit everyone's preferences
Who it's for
Senior / Lead • Hybrid (3 days in office)
Good fit
- Experienced software engineers with cloud background
- Individuals keen on AI and customer experience software
- Leaders ready to innovate within high-availability systems
Not recommended for
- Entry-level candidates without relevant experience
- Those preferring remote-only work conditions
- Individuals without a strong background in enterprise applications
Motivation fit
Key skills
About the job
Principal Software Engineer
Redmond, Washington, United States
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Overview
Omnichannel for Customer Service is a robust application that extends the power of Dynamics 365 Customer Service to enable organizations to instantly connect and engage with their customers via channels like Live Chat, Voice, and SMS.
As a Principal Software Engineer in the Microsoft Dynamics Customer Experience Applications team, you will work with senior business and technology leaders as well as internal business users and partners to conceive, design and implement Dynamics 365 applications and pick the best technical architecture to solve their business needs.
We innovate quickly and collaborate closely with our partners and customers in a very agile environment. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve problems for large scale 24x7 business SaaS applications excite you, we would love to talk to you!
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
- Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- 5+ years experience developing real-time, high-availability, low latency systems and services.
- 2+ years of experience with customers success, zero trust security and compliance.
- 5+ years of experience in coding, debugging, and problem-solving skills.
Other Requirements:Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- Experience delivering Dynamics 365 and/or Power Platform solutions.
- Experience with building infrastructure using Microsoft Azure, AWS, or Google Cloud.
- Experience in developing and debugging products and test code within REST and gRPC.
Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until November 17, 2025.
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Responsibilities
- Design, implement, test, deploy, maintain, and improve our software components and services.
- Lead initiatives to deliver complex features, substantially improve product quality, and transform operations within the team.
- Pioneer the use state-of-the-art new technologies.
- Lead technical discussions and bring new ideas to the table.
- Own quality and devops for your code.
- Lead code reviews to ensure all quality standards are met and by modeling best practices.
- Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint.
- Develop software that empowers customers to optimize their business processes.
- Identify need for internal tools that improve the teams’ quality and productivity, and lead their implementation.
- Contribute to the positive, solution focused and creative team spirit.
- Support less experienced team members in their progress and development.
- Throughout your tasks, you will work closely with Program Managers and other Software Engineers to optimize design, quality and functionality as Microsoft places a premium on the ability to work well in a team environment.
