Payments Specialist
Content + Source + Freshness • 18 Dec 2025 • 95% confidence
Offer value
An excellent opportunity for candidates aiming to enhance their expertise in billing and payment processes within a reputable insurance company.
- Role critical for financial compliance and billing
- Long-term stability within respected insurance firm
- Opportunity to manage payment discrepancies and improve processes
Pros
- Well-structured role involving critical payment processes
- Strong emphasis on compliance with financial regulations
- Potential for long-term career stability
Cons
- Limited details on compensation could deter some applicants
- May involve high accuracy demands under deadlines
- Repetitive tasks related to payments may not appeal to all
Who it's for
Mid-level • On-site
Good fit
- Finance professionals with billing experience
- Candidates ready to engage in compliance-oriented tasks
- Individuals seeking stability in their career
Not recommended for
- New graduates without finance experience
- Job seekers preferring creative tasks over structured work
- Those not comfortable with repetitive financial work
Motivation fit
Key skills
About the job
Billing and Posting of Payments
- Generate, review and send Statement of Accounts (SOA) to assigned accounts (Bank partners, Agents, Brokers, etc.) ensuring an up-to-date and accurate details
- Post payments in the system to keep policies in force
Reconciliation, Analysis and Collection of accounts
- Analyzes payment discrepancies vs. due premiums for proper allocation of payments.
- Analyzes rejected payments and performs timely clean-up of credit card online transactions
- Follows-up payment and ensures timely collection of outstanding accounts
Enrollment of Credit Card
- Checks if information are accurate and complete prior to enrolment of accounts
- Send follow ups for additional requirement (ie proof if filiation)
Customer centricity
- Responds to queries and concerns of intermediaries, assureds, distribution, brokers and other departments
Process improvements
- Recommends improvements on how to address procedural errors, delays & efficiency of service
AMLA Compliance
- Perform functions related to compliance
- Third Party Validations – AMLA
- Flag large cash payments (at least Php 100k) to legal and compliance
Others
- Maybe assigned to participate in ad hoc projects for system and process improvements, if any
- Performs other related tasks, as maybe assigned, from time to time
- College graduate, preferably business related coursesprojects
- Proficient in Microsoft Office (Excel)
- Preferably with 2-years working experience in payments process
- Proficient in oral and written communication
- Excellent organizational skills, with the ability to prioritize important
- Able to work with less supervision
A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.
Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.
AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.
AXA now offers a complete range of products for all its customers’ insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation: fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.
AXA Philippines closed 2017 with P26.4 billion in total premium income and P5.7 billion in gross written premiums from Charter Ping An. Today, AXA has more than 4,000 financial advisers in 36 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide. Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.
AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.
The Metrobank Group is a conglomerate of industry-leading businesses that includes First Metro Investment Corporation, Metrobank Credit Cards, Federal Land, Toyota, and Manila Doctors Hospital. It was hailed Best Bank in the Philippines in 2010, 2011, and 2012 by Euromoney and recognized as the strongest bank in the Philippines by The Asian Banker in 2013. It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.
