Operations Specialist
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
Offer value
Moderate value due to the role being entry-level in a growing fintech, providing a vital operational support role.
- Entry-level role in a fast-growing fintech
- Room for personal development and mentorship
- Customer-centric function with diverse responsibilities
Pros
- Opportunity to enter and grow in the fintech industry
- Supportive team culture with potential for mentorship
- Chance to develop customer service and operational skills
Cons
- Entry-level nature may limit immediate compensation benefits
- Potential for repetitive tasks in operational roles
- Working in high-paced environment might be stressful
Who it's for
Entry-level / Junior • On-site in Schiedam
Good fit
- Entry-level professionals excited about fintech
- Individuals who are good team players
- Those eager to provide customer support services
Not recommended for
- Professionals with significant experience seeking advanced roles
- Individuals wanting remote work options
- Candidates not interested in client interaction
Motivation fit
Key skills
About the job
Who is Factris?Factris is a fintech company that offers factoring services to small and medium-sized businesses in a personal and efficient way. We are active in the Netherlands, Lithuania, Latvia, Poland, and Belgium, rapidly expanding into other European countries. Our offices in the Netherlands are located in Amsterdam and Schiedam. Factris is backed by renowned venture capital firms and institutional investors. We maintain strong relationships with our customers and operate in a constantly evolving market. Our goal is to become the market leader in invoice-based financing for SMEs across Europe.What We DoWe provide daily support to our customers through factoring services. Factoring means we purchase invoices so that customers do not have to wait for debtors to pay, ensuring the entrepreneur’s working capital remains stable. Additionally, we provide accounts receivable management, and our customers’ invoices are insured in the event of debtor bankruptcy. With our all-in service, we take the administrative burden off entrepreneurs completely—all they need to do is upload the invoice to our platform.Who Are We Looking For?We are looking for an enthusiastic and eager-to-learn colleague with a customer-focused attitude. You will contact our customers via phone, email, and our portal, ensuring their questions are answered quickly and effectively. You will also ensure that the invoice purchasing process runs smoothly. In this role, you will follow our policy guidelines and use various online tools to perform your work efficiently and expertly.You will not only be in close contact with our customers but also frequently collaborate with colleagues in our Risk department on consultations.Your main workplace will be in Schiedam; however, we also have an office in Amsterdam with plenty of workspaces and friendly colleagues available.The Factris team consists of more than 50 colleagues, all of whom you will get to know during our team events, held both domestically and abroad.Your Profile- You have completed an MBO4 or HBO education.- You are stress-resistant.- You are sharp and detail-oriented.- You are a team player but also capable of working independently.- You have excellent communication skills in Dutch.- You have strong MS Office skills (especially Outlook and Excel).What We Offer- A competitive salary.- An attractive stock option plan.- Several fun team events per year.- Opportunities for growth and personal development.- In addition to 5 weeks of vacation, you’ll also have your birthday and January 2 off.Expected Start Date- February 1, 2025
