Operations Specialist
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
Offer value
A high value position offering stable employment in operations with emphasis on customer service and internal coordination.
- Stable position in a reputable company
- Focus on customer service and operations management
- Opportunities to gain valuable experience
- Starting compensation levels may be lower
Pros
- Stable work environment with a focus on customer service
- Valuable experience in a reputable data center
- Opportunity for hands-on experience in operations
Cons
- Entry-level wages compared to other IT roles
- Limited upward mobility without further specialization
- Requires working in a fast paced environment
Who it's for
Entry / Mid-level • On-site
Good fit
- Entry-level professionals in customer service
- Individuals eager to learn in a fast-paced environment
- Candidates looking to grow in operations roles
Not recommended for
- Experienced professionals seeking leadership roles
- Those desiring fully remote positions
- Individuals preferring low-pressure work settings
Motivation fit
Key skills
About the job
Operations Specialist
- ID
- 2025-2847
- Category
- Data Center Operations
- Department
- 100 - Operations: COGS
- Type
- Regular Full-Time
Overview
TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience providing customer service in general receptionist/administrative duties. In this role you will have the opportunity to act as a point of contact for clients and assist with coordinating meetings both internally within different departments and with external clients. As well as monitoring security cameras. You must have the ability to work in a fast-paced and rapidly changing environment, independently with minimal direction while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.
Responsibilities
- Provides quality internal and external customer service surrounding the Company values.
- Assist with assigned projects to support Sales, Marketing, Operations, Security and Compliance.
- Act as the point of contact for internal and external clients; coordinates meetings between different departments internally as well as external meetings via web conference, conference call or in person.
- Scheduling and calendar management for several employees.
- Produce reports, minutes and presentations.
- Other duties as assigned.
Qualifications
- Ability to use good judgment and decision-making skills
- Adequate professional experience and knowledge to perform Job Responsibilities
- Excellent verbal, written, and interpersonal skills
- Ability to prioritize and organize effectively
- Ability to work on multiple projects simultaneously
- Ability to work both independently and with others
- Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
- Proficiency in using MS Office Suite and Windows-based computer applications
Preferred Experience
- Prior experience particularly in the data center industry
Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $17.72 - $26.58
Options
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