Operations Manager
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
Offer value
This role presents a solid opportunity for operations management with the potential for career advancement while addressing regulatory and operational challenges.
- Role in shaping operational strategies within Uber
- Opportunity to engage in regulatory compliance
- Hybrid work model with a focus on collaboration
- Potential for career advancement in operations
Pros
- Opportunities for career growth in a strategic role
- Engagement with compliance and regulatory frameworks
- Collaboration across various internal teams
Cons
- May require frequent navigation of complex regulatory environments
- Pressure to maintain accuracy in high-volume workflows
- Expectations can lead to work intensity
Who it's for
Mid-level / Manager • Hybrid / office
Good fit
- Mid-level operations professionals
- Candidates interested in regulatory and compliance processes
- Those who thrive in collaborative environments
Not recommended for
- Entry-level candidates without operations background
- Individuals seeking purely remote work
- Candidates uncomfortable with compliance-focused roles
Motivation fit
Key skills
About the job
About the Role
We are looking for a strategic and execution-oriented Operations Manager to lead the implementation of Uber’s Future of Work (FoW) agenda within Mexico Mobility Operations. This role is key to ensuring that Uber remains at the forefront of regulatory innovation, while continuously improving the experience we offer to our earners.
You’ll help design and operationalize complex workflows that align with evolving labor frameworks, working across legal, product, and operations teams to ensure seamless execution. This is a unique opportunity to help shape Uber’s long-term operational model in one of its most important markets.
What You'll Do
- Lead the implementation and continuous improvement of labor-related operational processes (e.g., registering, terminations, social security payments) ensuring compliance
- Translate regulatory requirements into scalable workflows that ensure compliance and efficiency
- Use SQL and Google Sheets to track, reconcile, and validate data across systems
- Prepare and validate structured files for secure, accurate submissions to compliance systems.
- Identify and resolve operational gaps, proposing process and tooling improvements
- Collaborate with legal, product, and regional teams to align operations with evolving regulatory and business needs
What You'll Need
- At least 3 years of experience in operations, process execution, or compliance in a complex, regulated environment
- Proven ability to manage high-volume and sensitive workflows with accuracy and control
- Proficiency in tools such as Google Sheets (pivot tables, data validation, VLOOKUP)
- Experience using SQL to extract, analyze, and reconcile operational data
- Strong problem-solving skills and a track record of identifying inefficiencies and driving process improvements
- Excellent organizational skills and attention to detail when handling sensitive data
- Ability to thrive in a fast-paced, ambiguous environment with evolving priorities
- Strong communication and collaboration skills to work cross-functionally and influence decisions
- Professional proficiency in Spanish and English is required
- Is a plus:
- Experience with labor-related processes in Mexico (e.g., IMSS, INFONAVIT, SAR) is a strong plus
- Experience working with structured file formats (TXT, XML, CSV)
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
