Multi-Unit Manager
Content + Source + Freshness • 27 Feb 2026 • 95% confidence
Offer value
Moderate to high value due to leadership opportunity, competitive salary, and the chance to enhance operational and managerial skills across multiple locations.
- Management role overseeing 5-8 locations
- Competitive salary range: $65,000–$75,000/year
- Opportunities to enhance leadership and operational skills
- Requires solid experience in restaurant or multi-unit management
Pros
- Opportunity to manage multiple store locations and lead a diverse team
- Exposure to various management functions and operational strategies
- Competitive pay within the fast food management industry
Cons
- Potentially high-stress environment due to multi-unit management
- Variable work hours, including weekends and late shifts
- Dependence on franchisee discretion for benefits and wages
Who it's for
Mid-Level to Senior Management • On-site, multi-unit management
Good fit
- Experienced restaurant managers
- Those aiming for a dynamic leadership role
- Candidates passionate about team building and operational efficiency
Not recommended for
- Newcomers to the management field
- Individuals preferring a less demanding schedule
- Those seeking remote work opportunities
Motivation fit
Key skills
About the job
If you’re ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you’ve been looking for. A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-8 Dunkin’ Donuts® and/or Dunkin’ Donuts/Baskin Robbins ® combo restaurants, including recruiting hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurant You are applying for work with a franchisee of Dunkin Donuts, not Dunkin Brands, Inc., Dunkin Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Requirements/Responsibilities
Responsibilities:
•Develops the store management team within the district to deliver exceptional guest service in all stores
•Plans, identifies, communicates and delegates key responsibilities and practices to the store management team to ensure smooth flow of operations within the district
•Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to take action and achieve operational goals
•Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:
•Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results
•Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
•Utilizes existing tools to identify and prioritize communications and filters communications to the store management team within the district
•Communicates clearly, concisely and accurately in order to ensure effective operations at the store and district level
•Business Requirements - Providing functional expertise and executing functional responsibilities:
•Accesses external resources to support district-wide operations and to execute district and regional initiatives such as Human Resources, Marketing, Partner & Asset Protection, Finance, Real Estate, and Store Development
•Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
•Utilizes management information tools and analyzes financial reports to identify and address trends and issues in district performance
