Merchant Success and Operations Associate
Content + Source + Freshness • 13 Dec 2025 • 95% confidence
Offer value
Moderate value role focusing on operational support in a startup environment; exposure is good for early career professionals.
- Involvement in dynamic startup with a focus on F&B innovations
- Scope for skills development and operational experience
- Hands-on role with potential quick impact
Pros
- Opportunity to contribute to a fast-growing company
- Exposure to diverse operational challenges in the F&B sector
- Potential for personal and professional development in a startup
Cons
- Lower salary range compared to larger firms
- Variable work conditions and demands based on startup dynamics
- Potentially steep learning curve for newcomers
Who it's for
Entry / Early Career • Hybrid / office-based with fieldwork
Good fit
- Early-career professionals eager to learn
- Candidates with F&B experience looking for tech integration roles
- Individuals wanting hands-on operational responsibilities
Not recommended for
- Experienced professionals seeking high-level responsibilities
- Candidates preferring stable corporate environments
- Those without interest in on-the-ground operations
Motivation fit
Key skills
About the job
- Jobs
- >
- Merchant Success and Operations Associate
Merchant Success and Operations Associate
- Indefinite
- Full time
- Hybrid (058267, Singapore, Clarke Quay, Singapore)
Qlub is a Global FinTech Startup revolutionizing payments in restaurants and cafes by letting customers pay straight from a QR code! As a Qlub user you still get to enjoy the full dine-in experience, but now you have the choice to pay and split bills in a matter of seconds all via your mobile, instead of waiting for the cheque! After successfully launching in UAE, Saudi Arabia, Singapore, Hongkong, Australia, Brazil and raising an additional $42 million in funding.
Key Responsibilities:
Lead and execute the operational on-boarding process for new F&B establishments to our platform.
Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks
Organize and lead training sessions for new accounts to ensure merchants are able to fully utilize Qlub's services.
Build and manage relationships with our merchants and optimize usage efficiency
Support Qlub’s product development and POS integrations to improve features and solve bugs and pain points.
Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.
Requirements:
2-3 years of experience, fresh graduates are welcome to apply
Strong problem solving and critical thinking skills - able to understand, solve and simplify complex processes
Strong communicator - ability to lead discussions with F&B decision makers and stakeholders.
Like to get your hands dirty and be on the ground.
Why Join Us?
Be part of a fast-moving startup that offers plenty of opportunities for personal and professional growth
Experience growing a business from an early stage startup
Work with a global team of passionate and driven individuals who are dedicated to changing the payments landscape for restaurants
If you are an ambitious and driven individual who is excited about the opportunity to join a startup and make a real impact, we would love to hear from you. Apply now and take the first step towards an exciting new career with qlub!
- Indefinite
- Full time
- Hybrid (058267, Singapore, Clarke Quay, Singapore)
